Stayed here for one night during Ludlow Artfest. We stayed in room 4 which we were told by the member of staff who showed us to our room was the best. Although the room looked pleasant enough it had a really strange unpleasant smell as if a cleaning product was trying to cover an underlying smell. I am really not a fussy person but the en-suite toilet hadn't been cleaned properly and there was hair on the floor between the bath and the toilet ( I honestly don't go looking for these things)
We returned from seeing a show at about 1115 pm and there was a fringe gig being held at the side of the hotel, it sounded really good and as it was obvious we wouldn't get to sleep, as it was directly below our room we decided to have a drink in the bar,we waited for ages while the staff served people all around us who we're obviously regulars, we eventually just gave up, we didn't expect special treatment just to be served in turn.
The breakfast was fine, but again the room wasn't very clean, dusty and cobwebby and the teaspoon on the table with my cutlery was dirty.
Such a shame because The Bull in in a fab location and with a decent clean and better customer care has real potential ,as it is we wouldn't stay again.