My husband and I booked a table before a midweek event at the City Hall. We usually go to Zizzi's but because there was an offer on we thought we'd give it a try.
The staff were poor except one man but unfortunately he wasn't serving us. The staff seemed too laid back and disinterested in giving good customer service.
My husband was happy with his pizza but my carbonara was flavourless even with the pancetta.
The offer that we was going to use via an app didn't work as the signal was poor for us (not sure if it was just our network or all networks) so staff told us to try round the corner…the only bit of decent/helpful service we got that night. Unfortunately the voucher still didn't work but that's our fault not theirs!
I think if it was just the staff that was poor (or just the food) I think I wouldn't have been as bothered but because both the staff and the food just lacked I think we will be going back to Zizzi when we are near the City Hall.