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“Good hotel but terrible clientele”

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Hotel ibis budget Sheffield Arena
Ranked #31 of 53 Hotels in Sheffield
York, United Kingdom
1 review
“Good hotel but terrible clientele”
Reviewed March 6, 2013

Stayed here with my husband and daughter for an event at Sheffield Arena. It is perfectly located for the Arena and at only £29 for the room, it seemed a bargain. The service from all the staff we encountered was excellent and the room. although basic, was perfectly adequate apart from the beds weren't too comfy. The thing that lets this hotel down is the other guests who made so much noise throughout our stay so we hardly got any sleep. There needs to be someone on shift during the night to control these guests so as not to spoil it for everyone else.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mrs_S2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelHeathcoteGM, General Manager at Hotel ibis budget Sheffield Arena, responded to this review, March 8, 2013
Many thanks for fedback regarding your recent stay at Ibis Budget Sheffield Arena. Please accept our apologies and be assured that we are looking into the matter. Many thanks for the positive comments regarding the team service and hotel product and i will pass on your positive comments to my team. I hope we can welcome you back to Ibis Budget Sheffield in the future.
Kind regards,
Rachel Heathcote
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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901 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
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English first
Watford, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 4, 2013

We stayed here as we were attending an event at the arena. Ideal location for it as it was literally a couple of minutes walk away. The room was very basic, no hairdryer or kettle but we only needed a place to sleep. Somehow we ended up in a disabled room so the bathroom was a wet room which made me feel very uneasy about showering!

The reception staff were all very friendly, parking was good (£3 for all day parking which is a bargain compared to the £5 for arena parking!) and it was a very reasonable price.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danielle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelHeathcoteGM, General Manager at Hotel ibis budget Sheffield Arena, responded to this review, March 6, 2013
We at the Ibis Budget Sheffield very much appreciate your feedback following your recent stay. We are pleased that you enjoyed your stay, and have noted all your comments. We look forward to welcoming you back in the near future.
Kind regards,
Rachel Heathcote
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stranraer
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 3, 2013

Stayed here for 1 night with my friend as we went to a concert at the arena. The hotel is in a brilliant location for the arena 2 minutes walk away. It is good value for money, the rooms are very basic only having a tv, shower and small toilet, but are very clean and comfortable. The staff are friendly and helpful and the hotel has very good security with key cards having to be used to enter the room corridors. Would definitely use this hotel in the future.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deany1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelHeathcoteGM, General Manager at Hotel ibis budget Sheffield Arena, responded to this review, March 3, 2013
Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Ibis Budget Sheffield again very soon.
Kind regards,
Rachel Heathcote
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed March 3, 2013

Booked a one night stay at the hotel 1-3-2013.
this hotel is a budget hotel but it gives you everything you need.

I paid £37 for a family room which slept 3 and this was excellent value for money. Check in really easy and staff were very friendly and helpful. Parking is limited in the hotel but if you get a space it will cost you £3 per night. If this is full there is parking just outside the hotel gates for a cost of £5 per night.

It is literally a 2 minute walk to the Arena which was very handy. Did not eat at hotel as it looked like vending machine food so left the following morning and had a breakfast elsewhere.
Overall very cheap and as it says it is a budget hotel. But if you need a room to get your head down in after a concert this is ideal.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobK756
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelHeathcoteGM, General Manager at Hotel ibis budget Sheffield Arena, responded to this review, March 3, 2013
Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Ibis Budget Sheffield Arena. I hope we can be part of your future travel plans.
Kind regards,
Rachel Heathcote
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 2, 2013

Stayed here with my partner for one night as we were attending an event at the arena. The hotel was very clean, staff were helpful and friendly, had no trouble parking right outside the building. The room itself was very small and basic. There was no separate bathroom, the shower opened out into the room and the toilet was tiny, giving no privacy whatsoever. There was no tea/coffee making facilities in the room which was disappointing, we had to obtain tokens form reception to use the vending machine at £1.40 and the coffee i had was awful! However, the room was spotless, warm and very convenient for the arena, plenty of food places within walking distance as well as bowling and cinemas. In a nutshell, fine for one, maybe two nights but i wouldn't stay longer than that.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kerryw1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelHeathcoteGM, General Manager at Hotel ibis budget Sheffield Arena, responded to this review, March 3, 2013
We at the Ibis Budget Sheffield much appreciate all your thoughts. We are pleased that you enjoyed your stay, and having noted all your comments. We look forward to welcoming you back in the near future.
Kind regards,
Rachel Heathcote
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 2, 2013

Good value hotel. Clean and basic.Continental breakfast is available eat as much as you like for £4.25. As we had no car we had good transport links with a bus stop 20 metres away or the tram system about 10 or 15 minute walk . The staff were friendly and helpful.My only gripe would be the bed. It was hard as rock and was waking up with a sore back.That seems to be a price you pay when you stay in most hotels.However. I would recommend the hotel if you want to see a show at the Motor arena and need a place to stay as its a stones throw away and yes I would definitely stay there again.

Room Tip: Try to get a room away from the main road if you can
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pat883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelHeathcoteGM, General Manager at Hotel ibis budget Sheffield Arena, responded to this review, March 3, 2013
Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Ibis Budget Sheffield. I hope we can be part of your future travel plans.
Kind regards
Rachel Heathcote
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel ibis budget Sheffield Arena

Property: Hotel ibis budget Sheffield Arena
Address: 298 Attercliffe Common, Sheffield S9 2AG, England (Formerly Etap Sheffield Arena)
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Business Center with Internet Access
Hotel Style:
Ranked #31 of 53 Hotels in Sheffield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel ibis budget Sheffield Arena 2*
Number of rooms: 122
Official Description (provided by the hotel):
Mr Marco Jadidi, the acting manager of the Hotel ibis budget Sheffield Arena, would like to welcome you. Hotel ibis budget Sheffield Arena is a low-cost hotel situated close to the city centre. All 122 guest rooms are 100% non-smoking and have an en-suite shower, air cooling and a flat screen TV. A continental breakfast buffet is served every morning. There is a limited amount of outdoor parking and free Wi-Fi throughout. ... more   less 
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Also Known As:
Etap Sheffield Arena Hotel Sheffield

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