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“Great Hotel, Great City”

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Mercure Sheffield St Paul's Hotel
Ranked #6 of 53 Hotels in Sheffield
Certificate of Excellence
Sheffield, United Kingdom
Level 5 Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great Hotel, Great City”
Reviewed December 5, 2012

The Mercure was up to its usual high standards, friendly helpful staff, decent rooms, good quality food and great location in the heart of Sheffield and next door to the Winter Gardens - great place to spend a lazy Sunday morning.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy_Nolan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review, December 7, 2012
Dear Guest
Thank you very much for taking the time to write such a lovely review following your recent stay at Mercure St Paul's Sheffield. I will ensure the team are aware of it and we look forward to welcoming you back in the near future. Best Regards Luisa Esposito
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,363 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (406)
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English first
Sheffield, England, United Kingdom
2 reviews
Reviewed December 5, 2012

We arrived at this beautiful hotel on Tuesday evening, 4th Dec 2012. We checked-in with a very welcoming member of staff who i think was called Philip. He and all the members of staff went above and beyond there role of duty to ensure our stay was perfect. We highly recommend this hotel, not only for it's very attractive building, but mostly for it's wonderful staff.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nic P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review, December 6, 2012
Dear Guest thank you very much for taking the time to reveiw Mercure St Paul's Hotel and Spa. I will ensure the team and, in particular Philip, are aware of your fabulous feedback. I do hope we can welcome you back in the future. Best Regards Luisa Esposito
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 4, 2012 via mobile

We upgraded to a Junior Suite, with huge floor to ceiling curved glass windows. It was exciting to be in such a room, with central Sheffield doing it's thing all around you. Comfortable and friendly, very helpful staff. We had a swim, a pleasant pool. 1200 checkout is helpful.

Stayed November 2012, traveled with family
Helpful?
Thank Bess F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review, December 5, 2012
Dear Guest Thank you very much for taking the time to write such a great review. I have to say the room you mention is my favourite and I do share your view. I do hope we can welcome you back in the near future. Best Regards Luisa Esposito
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Skipton, United Kingdom
Level 4 Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 4, 2012

Stayed overnight at the Mercure St. Paul's in Sheffield at the end of November 2012 and will definitely be going back again.

The superior room was spacious and comfortable, the restaurant has real character and feels like it's part of the winter gardens. The spa is also excellent.

The really great thing about this hotel is the location, it's perfect for Sheffield theatre, shopping and nights out. It's not the only hotel I have used in central Sheffield but definitely my regular hotel here from now on.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 2wizlons5546
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review, December 6, 2012
Dear Guest Thank you very very much for taking the time to review your recent stay at Mercure St Paul's Sheffield. It was a pleasure to receive such feedback and I will ensure the team are aware of it. Best Regards Luisa Esposito
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, Yorkshire
Level 6 Contributor
104 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed December 4, 2012 via mobile

This is slovenly hotel in the centre of Sheffield. Big comfortable rooms, well appointed with great fixtures.
Breakfast was excellent and they were all very helpful, with a large selection of cold and cooked foods.

The service was great also.
The only downside was the car parking a stroll away, and a fairly roped NCP, as well
Though they do vala parking themselves

Stayed October 2012, traveled as a couple
Helpful?
Thank alexgray-york
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review, December 5, 2012
Dear Guest Thank you very much for taking the time to reveiw your recent stay at Mercure St Paul's. It is always a pleasure to receive such feedback. Best Regards Luisa Esposito
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London, United Kingdom
1 review
Reviewed December 3, 2012

In Sheffield on business. I always stay at St Paul's have tried others but always end up back at St Paul's. I had some colleagues with me on this trip and they were all very impressed. Two of them have booked again for their next trip and are looking forward to it.

KS

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teamcom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review, December 4, 2012
Dear Guest Thank you very much for taking the time to review your recent stay at Mercure St Paul's Sheffield. I am happy to read we are your hotel of choice and look forward to welcoming you back again. Best Regards Luisa Esposito
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 4 Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 2, 2012

Good hotel, I was here for a week and the staff were very friendly, nice rooms, though slightly uncomfortable twin bed. Spa has decent sized pool, steam room, sauna, ice room, and very good gym.
Slap bang in the city centre with everything a stroll away. Concierge Philip Wellington is good news, a real character and good local knowledge, he recommended a very good Chinese.
Bar staff good and can make a decent cocktail. They also serve a lovely Indian beer called Jaipur, which I recommend by the half (7+%).
Downsides - parking is a five minute walk, which might be trouble if you have accessibility problems, but understandable as its city centre.
No excuses for the food however. I ordered a steak sandwich in the bar, the ciabatta was doughy and uncooked, the meat was sinewy, overlooked and cold, and it was smothered in sweet red onion. French fries were anaemic.
Cooked breakfast also grim. Maybe the oil used, but the fried eggs tasted rancid, and the other fare typical straight out the box from the suppliers, no fresh or local ingredients. You can ask for poached eggs and even eggs benedict which are better. Breakfast isn't included as standard either which is bad given the industrial-type food..
Instead nip around the corner to a great little cafe Lynne's Pantry in Surrey Street, cheaper and freshly cooked with good ingredients.
Other than the disappointing grub, all in all a good hotel...

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toto_W6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review, December 4, 2012
Dear Guest Thank you so very much for taking the time to write such a lovely review of Mercure St Paul's Sheffield. I was disappointed to read your comments regarding the food and would be happy to discuss this with you further. Please would you contact me at the hotel to do so. Best Regards Lusia Esposito
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Sheffield St Paul's Hotel

Property: Mercure Sheffield St Paul's Hotel
Address: 119 Norfolk Street, Sheffield S1 2JE, England
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Sheffield
#3 Luxury Hotel in Sheffield
#4 Business Hotel in Sheffield
#4 Family Hotel in Sheffield
#6 Romantic Hotel in Sheffield
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Sheffield St Paul's Hotel 4*
Number of rooms: 163
Official Description (provided by the hotel):
This luxury 4 star hotel offers 163 en suite rooms in the heart of Sheffield. Just minutes from the railway station, Crucible and Lyceum Theatres and Hallam University. Don Valley Stadium, Sheffield Arena, Meadowhall Shopping Centre, Chatsworth House and Peak District are all a short drive away. 650 capacity conference centre and banqueting rooms, The Yard restaurant, indoor pool, sauna, steam room, snail shower, ice fountain and technogym. High speed Internet access and 24hr room service. ... more   less 
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Also Known As:
Mercure St Paul`s Sheffield Hotel Sheffield
Accor St Pauls Sheffield
St Pauls Hotel Sheffield
Mercure Sheffield

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