Absolutely fantastic. The hotel is really well appointed and the staff were excellent. We travelled with an 8 month old, and the staff put a lot of thought and effort into providing us with a high chair and a suitable place for dining and were very attentive to his and our needs. We were made to feel very welcome.
The customer service was also top notch. My wife has some confusion with the package that we were on and we queried this with the desk, and without argument they changed the package and made arrangements (until my wife sheepishly called the desk to apologise after checking our confirmation email). This wouldn't have been handled as well in many hotels, and we were so impressed that we were well looked after (despite being wrong!)
We have dined with Whitley Hall in the past, and have found the experience to be excellent. If anything, the dining experience has improved - a pianist was playing which helped what had previously been a very quiet dining room.
- Official Description (provided by the hotel):
- Whitley Hall is an ivy-clad 16th century mansion that provides an elegant and romantic setting for any occasion. Relax in this historic and fashionable hotel and enjoy the tranquil grounds of the surrounding estate. The hotel has recently benefitted from major refurbishment and offers extreme comfort throughout. The recently opened Parker wing offers rooms of the very highest standard, all of which have Juliet balconies and four deluxe bedrooms with lake views. ... more less
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- Also Known As:
- Whitley Hall Sheffield
- Hotel Whitley Hall