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“Worst dining experience ever”
1 of 5 bubbles Review of Canton Orchard

Canton Orchard
Ranked #801 of 1,429 Restaurants in Sheffield
Cuisines: Chinese
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Dinner, Reservations, Seating, Serves Alcohol, Waitstaff
Sheffield
Level Contributor
33 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Worst dining experience ever”
1 of 5 bubbles Reviewed September 4, 2012

We regularly eat out as a group if twelve and hadn't tried the Canton Orchard before so we were keen to see if it lived up to it's reputation - which were mixed depending on who I spoke to. Overall it was an awful experience. We were ignored by the owner/maitre d who was too busy schmoozing with what I assume were regulars. We got asked only once for drinks the whole time we were there, the waitresses didn't know what meals they were serving us so people ended up with the wrong dishes and my husband's didn't arrive at all but the service was so poor it wasn't worth pursuing. The bill came in Chinese so we had absolutely no idea what we were paying for but again we had lost the will to do anything. It fitted with the mixed reviews in that if you were a regular you were looked after but newbies are treated very poorly. Added to which VERY dated decor. Never ever again. Avoid if you enjoy a positive dining experience.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Shefftravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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69 reviews from our community

Visitor rating
    34
    9
    8
    2
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Sheffield, United Kingdom
Level Contributor
35 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Disappointing”
3 of 5 bubbles Reviewed August 19, 2012

Long heard about this as a superior Chinese restaurant and the whole experience was average in all regards. Food OK but menu uninspiring; service average, cost high for what it was. It was a special occasion and the only special thing was the price.

  • Visited March 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Ray E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Disappointed”
3 of 5 bubbles Reviewed July 29, 2012

We had driven past this restaurant a few times and really liked the look of it, when we had a chance of a rare night out we decided to give it a try.

The restaurant is set in beautiful grounds with free parking unfortunately we drove in the wrong entrance as there was no signage to direct you to the car park.
We waited to place our order for a long while;.people who arrived after us where seen and served before us. The food when it arrived was good but very quick, we had starters and mains within an hour. We then gave up on a sweet as we where yet again ignored and had to grab a waitress after over 20 mins for coffees which had a jug of sour milk that had to be replaced.

I got the feeling it was an exclusive club for regular customers and newbies where tolerated, just and received the minimum of service. The main man was very friendly at the beginning of our visit he then spent the rest of the evening with certain tables and ignored newbies.

A very disappointing evening.The only thing we got quick was the bill. . .

We will not be returning

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 183chrisd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
22 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Best chinese food!”
4 of 5 bubbles Reviewed May 3, 2012

The food is really tasty - not like the rubbish of other chinese restaurants. the prices are good and as it has a large car park is very easy to go to. The beef in black bean is definitely worth trying. The only bad point is the decor is dated, but it has a sort of charm about it.

  • Visited October 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JDCH1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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