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“A welcome addition to penistone.”

The ArtHouse Cafe, Deli and Gallery
Ranked #107 of 1,440 Restaurants in Sheffield
Certificate of Excellence
Price range: $5 - $14
Cuisines: Cafe, British
More restaurant details
Restaurant details
Good for: Kids, Families with children
Dining options: Lunch, Brunch, Breakfast, Highchairs Available, Outdoor Seating, Reservations, Seating, Takeout, Waitstaff, Wheelchair Accessible
Sheffield, United Kingdom
1 review
“A welcome addition to penistone.”
Reviewed October 19, 2013 via mobile

Myself and my family visited for a weekday lunchtime meal last week and was greeted with a warm welcome from happy staff. Given just enough time to browse our menus our orders were taken in a very polite manner by a lady who obviously had a passion for the dishes they serve. Considering our passion for local cheeses i ordered the deli board and my husband the yorkshire ploughman's lunch. With lots of lovely artwork and crafts to browse at, the food seemed to come in minutes. It was beautifully presented, fresh and amazingly tasty. When we asked about the cheeses the resident cheese lady took the time to explain the cheeses and where they were from.
They also have a lovely selection of gorgeous cakes! The lemon cake is to die for! All this and freshly brewed barista style coffee, we can honestly say that we completely enjoyed our visit and will be recommending friends too! Certainly a lovely, friendly place to visit!

Visited October 2013
Helpful?
Thank Maureen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancesBarkworth, Owner at The ArtHouse Cafe, Deli and Gallery, responded to this review, November 18, 2013
Thankyou for your recent review and lovely comments!
We are so glad to hear that our passion for what we do came across to you and that you enjoyed your visit. I have passed your comments onto our lovely team.
Kind Regards,
Frances
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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131 reviews from our community

Visitor rating
    90
    34
    3
    1
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
UK
Level Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Excellent food, shame about the service”
Reviewed September 28, 2013 via mobile

They do seem to have got things together in the kitchen here. The food and coffee are very good. service however is very problematic especially when it's busy around lunchtime, and the numerous young women employed seem to have very little idea of what it takes to wait on tables efficiently. Go in when you have plenty of time, and are feeling particularly tolerant and forgiving.

Visited September 2013
Helpful?
1 Thank suzypuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancesBarkworth, Owner at The ArtHouse Cafe, Deli and Gallery, responded to this review, November 18, 2013
Hello there,
Firstly let me say that I'm so sorry that we didn't meet your expectations (or our own) on this occasion. I can assure you that our team do care, very much and that your experience was completely out of the ordinary.
The Saturday in question was our busiest day on record (to date), and your visit was also at peak time which meant we were at full stretch. Also we were unfortunately a staff member down due to sickness, which I believe I explained to you when I apologised and took your drinks off the bill as a gesture of goodwill. I know that none of this is an excuse, however I hope it goes some way to explain why things were difficult on this day.
I have printed out a copy of your review and put it on display in the staff area, to make sure everyone is aware of what occurred, and it has also been discussed in staff training. We have taken steps to 'slicken' our service processes including recording timings of orders so as to ensure staffing levels are correct.
I hope that you can see from our other reviews that we try extremely hard to make sure that our customers are well looked after and satisfied with their experience here at the ArtHouse.
I hope you'll give us another try.
Kind Regards,
Frances
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“A great little haven...”
Reviewed September 13, 2013

Just what Penistone needed, an up market tea room, it does some fabulous drink, proper coffees and teas and the cakes are scrummy. Only problem is that there isn't a lot of seating and therefore you risk walking down and possibly finding out that you cant eat anyway, i have done this one or twice ;o(

Visited August 2013
Helpful?
Thank Jo U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancesBarkworth, Owner at The ArtHouse Cafe, Deli and Gallery, responded to this review, November 18, 2013
Hi there,
Thankyou for your lovely feedback! We often joke that we wish we had a bigger cafe! We are very happy to save a table for you, so as to avoid disappointment if we are full up! Just phone the cafe on 01226 805122.
Kind regards,
Frances
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Lovely!”
Reviewed August 28, 2013 via mobile

Beautiful new Cafe that was needed in the area. We had a dog with us when we visited so we sat outside in the sunshine overlooking the church yard. Drinks and food are excellent as are the staff and the service they provide.
Definitely going to become a regular customer here! What a lovely little gem.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Amy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnsley, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“An absolute gem”
Reviewed August 16, 2013

This place provides what Costa can't; an excellent double shot Americano for £2, delicious cakes and the work of good quality local artists displayed on the walls. The people who work here are an absolute delight. They're very friendly and efficient and it's clear that customer care actually matters to them. There are seats outside overlooking the church yard with a couple of hooks in the wall to slip your dog lead on. A dog bowl, complete with a double shot of water, comes free,...... so my labrador loves the place too!

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JM82013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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