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“Poor service, poor food.”
Review of Patisserie Valerie

Patisserie Valerie
Ranked #14 of 23 Dessert in Sheffield
Price range: $4 - $19
Cuisines: Belgian, Cafe
Dining options: Breakfast
Restaurant details
Dining options: Breakfast
Sheffield, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Poor service, poor food.”
Reviewed July 30, 2013

Went with my mother. We've been before and it was slow service then but the food was quite good. This time the service was slow and the food was poor. Ordered 2 coffees and pancakes, on the menu it says you get 2 toppings (and for 4.95 I should expect so too!) however when they arrived only one topping and when my mother asked the waiter just swapped around our plates like he didn't understand then walked off before we could say anything else. The pancakes were cold not warm as it said on the menu and the coffees weren't very hot either.

Another thing I have noticed is that to eat in it costs more to have cake and to eat out it costs less. This is not out of the ordinary, however the fact that the prices differ so much is. It costs 10p more to eat a jam doughnut inside but £1 more to eat a cheesecake, there were other variations such as 30p more for other cakes. I have no idea why this is but it just puts you off as it seems unfair.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Amber H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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261 reviews from our community

Visitor rating
    70
    64
    45
    37
    45
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Hoylake, United Kingdom
Level 4 Contributor
36 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“Unsatisfying”
Reviewed June 23, 2013

We were really looking forward to a good brunch here. We didn't get one. Undercooked poached eggs and cold toast does not a good scran make. And how much? Sorry, come again? (Not likely)

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JonnyCaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level 5 Contributor
96 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
“Much improved”
Reviewed June 7, 2013

This cafe has improved a lot since I last visited (soon after opening) Gone were the mismatched entrance door handles and indifferent staff as this time the service was good, attentive but not overwhelming and the coffee was easily the best in Sheffield. Sadly the cakes let it down this time, they tasted very average, a bit like something from a supermarket freezer cabinet. Overall the experience was much better, although the toilet could have done with a good clean and the prices are still breathtakingly high!

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank goldfishnot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level 6 Contributor
212 reviews
131 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Excellent service”
Reviewed June 3, 2013 via mobile

The three musketeers went for lunch and of course a cake - one of us was in a wheelchair - the staff were very helpful and were kind and understanding. The food was good and presented beautifully and the cakes.........delicious! The three musketeers will be back

Visited May 2013
Helpful?
Thank Ruth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Man, United Kingdom
Level 5 Contributor
47 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
“Yummy”
Reviewed May 14, 2013

Really liked the pastries sold here... It was very yummy. I ended up having three ...
4 pastries for £10... Isnt that a smart deal ?? Try yourself.
Would definitely recommend to all

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Snow G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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