I was quite excited when Rib Shack opened at Valley centertainment , I used to love going to the old Boardwalk restaurant, but was very disappointed with our visit. Place was half empty - never a good sign especially on a Saturday- and very cold. Waitresses did their best but I don't think it helped that the manager was sat watching them all night and complaining - doesn't he trust his staff to get on with their work! We were sat by the kitchen and I could even hear him swearing at the chefs - surprised he has got any staff left if he treats them like that. In fact I think the attitude of managment had a knock on effect on the waitresses as they all looked miserable. Food was disappointing too with small portions and took ages to arrive. Definitely won't be going here again!
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