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“hen weekend”

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Holiday Inn Express Sheffield City Centre
Ranked #14 of 53 Hotels in Sheffield
Certificate of Excellence
Reviewed April 7, 2014

went to this holiday inn for a hen weekend. checking in easy very polite staff and also helpful. nothing to much trouble. Supplying little things we left behind and ordering taxis for us. Rooms were clean and comfortable and breakfast included in the price. would recommend.

  • Stayed: April 2014, traveled with friends
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Thank dentalcheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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562 - 568 of 958 reviews

Reviewed April 7, 2014

Stayed for 2 nights for the Sheffield half marathon, front desk staff couldn't of been more helpful, polite, welcoming and very friendly, I couldn't fault them. Double room was clean, and spacious, shower excellent. Breakfast was good, just the basics that you need for breakfast, so no complaints from me. Overall, a very nice stay and would have no complaints staying at the hotel again in the future.

  • Stayed: April 2014, traveled solo
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Thank davey1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2014

Arrived for one night, after finding this hotel via travel supermarket for a good rate for 3 adults with breakfast.
arrived early hoping to book in, but was told the hotel had been fully booked the night before and could not book in until 3 pm.
After shopping we went back to the hotel and discovered that parking as in all of sheffield was not Free. We were charged £5 for each car for a 24hr period. This is the only reason this hotel did not get 5 stars. However just in front of the hotel we found another car park which charges £ 2.50 for 24 hrs so parked there.
On entering the room we found that even though we had booked for 3 the sofa bed was not set up and cups etc were only for two. After a call to reception they sent up house keeping, this is when we met Kenny who came to do the bed etc. I have never been more impressed by an individual working in a British hotel has I have of this man. The service he gave was that of what I have experienced in hotels abroad. He went out of his way to make sure everything was as we wanted and didn't leave until he was sure that all was o.k. The room was at the end, a corner room with a double bed and a double sofa bed. The bathroom was large and clean.
We didn't and was not told that we could eat a evening meal in the hotel so ventured into sheffield. The breakfast in the morning was excellent and filling.

Room Tip: Park at rear of hotel if you want cheaper parking
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  • Stayed: April 2014, traveled on business
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Thank kaz-jezz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2014 via mobile

Stayed for 2 nights in room 1619 the mattress was completely shot so on the second night I asked the (great) staff if they'd make up the (broken) sofa bed. Breakfast was fine and the room was.well presented... just don't go if you want a goods nights rest

Stayed: April 2014, traveled as a couple
Thank markrushworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Sheffield City Centre, responded to this reviewResponded April 22, 2014

Dear markrushworth,

Thank you for taking the time to express your thoughts and concerns. We are sincerely sorry for the issues you had with the mattress. Rest assured that your comments will be looked into and take actions accordingly. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how great our hotel is.

Sincerely,

Karen G.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2014

Holiday Inn Express is - basically - okay. It is clean (bathroom a bit tatty, not spotless) and it has a car park. The communal areas are smartly done.

Too many drawbacks though: the bed wasn't comfy, the room too hot, the lifts insufficient for a big hotel, and basically it's overcharging for something no different to a travelodge. Breakfast was horrible, powdered egg - really? Why?

Staff were friendly but not local - most Sheffield hotels have exemplary staff with brilliant local knowledge, but not here. I didn't get that "oh, I'm home" feeling.

Shame: arguably this is the best located hotel in the town, and they could easily make it better.

  • Stayed: June 2013
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2  Thank Sleepysand2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Sheffield City Centre, responded to this reviewResponded April 22, 2014

Dear Sleepysand2014,

Thank you for taking the time to post a review of our property. I am sorry we were not able to exceed or at least be at par with your expectation particularly with breakfast. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Karen G.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2014

Very good hotel, room was very nice and comfortable only problems were the noise at the earlier hours of the morning people arguing in other rooms and corridors, breakfast could have been better it was very basic could have offered a lot more choice but apart from that we really enjoyed our stay in this hotel

Stayed: March 2014, traveled as a couple
1  Thank Ian1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2014

This is a fairly new Holiday Inn Express located just on the edge of Sheffield city centre (5 minute walk to the centre).

The rooms are spacious and tastefully furnished. My room had two single beds made into a double which made for a good sized bed which was comfortable with a choice of pillows. Bathrooms are small but feature a very good shower. Both the bedroom and bathroom were very clean. Rooms are air conditioned which is easy to control (unlike in a lot of hotels). They are also double glazed, so despite having a room overlooking the ring road I wasn't disturbed by traffic noise.

The evening menu available in the restaurant is not that exciting but was reasonably priced and well cooked. The breakfast (included in the price) is the usual Holiday Inn Express standard fayre so nothing to get excited about - but it is free so I guess you can't grumble.

The hotel has a car park charged at £5 per night which is pretty reasonable for a Sheffield hotel. WiFi is free and a good speed.

The staff were all very friendly and efficient and I would certainly consider using this hotel again in the future.

  • Stayed: March 2014, traveled solo
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1  Thank Simon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Sheffield City Centre

Address: Blonk Street, Sheffield S1 2AB, England
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#12 Business Hotel in Sheffield
#20 Romantic Hotel in Sheffield
#21 Family Hotel in Sheffield
Price Range: $55 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Sheffield City Centre 3.5*
Number of rooms: 161
Official Description (provided by the hotel):
The Holiday Inn Express Sheffield City Centre is conveniently situated within a few minutes walk to Sheffield City Centre and overlooks the River Don. Hotel within a 5 minutes walk to Ponds forge, Sheffield City Centre, Sheffield train station and the Supertram network. An ideal stop for both business and leisure. ... more   less 
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Also Known As:
Holiday Inn Express Sheffield City Centre Hotel Sheffield

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