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“Would happily stay here again!”

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Holiday Inn Express Sheffield City Centre
Ranked #13 of 53 Hotels in Sheffield
Certificate of Excellence
Reviewed July 8, 2013 via mobile

We came to Sheffield to be apart of a friends wedding for two nights and we travelled from rural Cumbria to the city and we didn't know what to expect. On arrival the hotel from outside looked lovely and clean and is well looked after. The reception staff couldn't be friendlier and helpful as we had no clue where to go etc. we where on the 7th floor of the hotel which didn't bother either of us and to be honest you didn't feel that high up. The room was lovely and a huge bed. We had a meal the 1st night in the hotel and the food was delicious and you would of fought you where in a restaurant and not badly priced. Both nights I can say I slept like a baby and was really comfy. Breakfast the next day had a huge selection of fresh and lovely food, we where stuffed! The hotel staff always had a smile and where happy to help and when stuck they told us/showed where we had to go or offered to book at taxi. Great value and will definitely stay again if in the area. A pleasure to stay

  • Stayed: June 2013
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1  Thank Michelle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hermann B, General Manager at Holiday Inn Express Sheffield City Centre, responded to this reviewResponded August 14, 2013

Thanks for the great feedback Michelle, we hope you enjoyed the wedding and we hope to see you again at the hotel soon!

Many thanks

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637 - 643 of 922 reviews

Reviewed July 6, 2013

Excellent value for money. Rooms were nice and very clean. The staff were fantastic too. Would have given it 5 Stars but the breakfast was so so. Would recommend for a short stay. Car park costs £5.00 per day but the room was such good value it didn,t matter.

  • Stayed: June 2013, traveled as a couple
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Thank DandCS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hermann B, General Manager at Holiday Inn Express Sheffield City Centre, responded to this reviewResponded August 22, 2013

Dear Guest,

Thanks for the lovely feedback on our staff and the hotel.

The feedback on the breakfast is always appreciated from our guests and although we are governed by the regulations set by our brand owners, we are always trying to constantly improve the breakfast offering for our guests.

Many thanks and we hope to see you again soon!

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Reviewed July 4, 2013

The hotel is particularly good value if you book well in advance and get special rates. The daily charge for Internet access is not justifiable.

Soap dispensers in the bathroom were blocked, but this was resolved by removing the caps off the dispensers. It was good to see UHT milk capsules and not powdered 'creamer' in the the complimentary tea and coffee tray.

Breakfast was not all that good; the toast machine was inefficient and set the bread on fire, apple juice turned out to be cold water (I guess the concentrate had run out), and the scrambled egg was rubbery. But I would happily stay here again.

  • Stayed: June 2013, traveled solo
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Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hermann B, General Manager at Holiday Inn Express Sheffield City Centre, responded to this reviewResponded August 22, 2013

Dear Stephen,

Thanks for the great feedback on the our hotel, I am glad to hear that you would happily return to stay with us again!

I am sorry that you were not fully satisfied with the breakfast offering. We do sometimes have problems with the toasters which is due to guest changing the settings on the toaster to brown their toast as they desire, this then however causes problems for the next guest. We do try and keep a close eye on the toasters just in case this does happen.

You are entirely correct on the apple concentrate, when this runs out, the juice machine dispenses water instead, however I hope that until the staff replaced the concentrate, you were able to use the other juice dispenser in the breakfast area. We do have lots of comments on how nice our apple juice is!

We do appreciate the feedback on the scrambled egg and since your comments, we have improved the scrambled eggs which we offer so I hope that this will not deter you from returning to the hotel.

Many thanks again for your feedback

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Reviewed July 2, 2013

A far as Express by Holiday Inn Hotels go this must be one of the best around. Room standards have been improved enormously, the bed was very big and comfortable and the shower was big enough for two. improved breakfast buffet now included a hot choice. the only slight issue is the lack of choice of teas, English breakfast only, but really this is nit picking. For a budget hotel this is very high class. I would highly recommend this hotel for businessmen, or families visiting Sheffield.
If only everywhere was this good

Stayed: July 2013, traveled as a couple
Thank Tonygearuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hermann B, General Manager at Holiday Inn Express Sheffield City Centre, responded to this reviewResponded August 1, 2013

Dear Guest,

Thanks for your lovely comments.

Please do bare in mind for your next visit that during breakfast we do also offer earl grey and peppermint tea, please ask any member of staff to help you find these. In addition, we have since your stay introduced an extensive new tea range at our residents bar, which we hope to make our guests time with us even better!

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Reviewed June 30, 2013

Stayed for 3 nights, went for a mini-holiday to discover Peak District. The city itself was very boring, we didn't do much sightseeing tour in town. The hotel was clean, new-looking, our room was a spacious and clean corner room with large windows. Shower was huge. So many Holiday Inns and Express hotels all around the world were rather disappointing but this property surprised us. The staff is polite and attentive. I made some research for hiking and walking places in the Peak and we would have gone there but luckily we met Jackie at the reception, who helped us to plan our days with her excellent insider tips and ideas. It turned out that her local knowledge saved us from several disappointment. The places she recommended, were amazing and remarkable, with her care and attentiveness overall during our stay she really made our trip unforgettable.
The dinner at the bar was great and we got a lot of attention and good customer service from Amira as well. There were two computers with printer for guests in the lobby to use internet complimentary, that was great. We would definitely return, thank you and keep it up.

Room Tip: Go for corner room with view if it's available.
  • Stayed: June 2013, traveled as a couple
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Thank Bora B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hermann B, General Manager at Holiday Inn Express Sheffield City Centre, responded to this reviewResponded August 1, 2013

Dear Guest,

Many thanks for your kind words on our hotel and our staff, we are pleased that we helped make your stay in Sheffield a great one!!

We hope to see you again soon

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Reviewed June 28, 2013

This hotel is smart and clean - its decorated to a high standard and our room had a fantastic bathroom with a massive walk in shower. The bar downstairs is reasonable too and there is seating outside. Although we didnt eat here, the food looked nice. The air-con system in the rooms was very modern and useful.
Breakfast was nice but very busy and the room is quite small - there was a small selection but it was nice. Would recommend and stay again.

  • Stayed: June 2013, traveled on business
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Thank CityPathfinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hermann B, General Manager at Holiday Inn Express Sheffield City Centre, responded to this reviewResponded August 1, 2013

Dear guest,

Thank you for your kind feedback on our hotel and we hope to see you again soon

Many thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2013

The young staff make this hotel. Stayed here many times last year for work. It is immaculate, the staff are really friendly and helpful.

5 mins walk into the centre, has plenty of parking available. Food available is average pub grub, but there are plenty of restaurants in the town if you want something nicer.

  • Stayed: December 2012, traveled on business
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Thank chris074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hermann B, General Manager at Holiday Inn Express Sheffield City Centre, responded to this reviewResponded June 25, 2013

Dear Guest,

Thank you for your feedback, I will pass your kind words on to the staff and we hope that you will return soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Sheffield City Centre

Address: Blonk Street, Sheffield S1 2AB, England
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#12 Business Hotel in Sheffield
#20 Romantic Hotel in Sheffield
#21 Family Hotel in Sheffield
Price Range: $67 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Sheffield City Centre 3.5*
Number of rooms: 161
Official Description (provided by the hotel):
The Holiday Inn Express Sheffield City Centre is conveniently situated within a few minutes walk to Sheffield City Centre and overlooks the River Don. Hotel within a 5 minutes walk to Ponds forge, Sheffield City Centre, Sheffield train station and the Supertram network. An ideal stop for both business and leisure. ... more   less 
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Also Known As:
Holiday Inn Express Sheffield City Centre Hotel Sheffield

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