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“friendly staff strange odour”

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Innkeeper's Lodge Hathersage, Peak District
Ranked #11 of 32 Sheffield B&B and Inns
Reviewed July 12, 2012

We were welcomed by a member of the bar staff, who informed us that he would call the manger to book us in. We were shown to our room (room 6) which was part of an annexe adjoining the property. The room was spacious and comfortable but unfortunatly the en-suite room had a strange "festival toilet" odour,the bottle of fabreeze left in there told us that this was an ongoing problem. The website states that there is a hair dryer in every room, this is not the case, so ladies take your own hairdryer! The hotel restauarant and bar area were very pleasant and all the staff attentive. An ideal base for one night to explore the peak district as there is absolultly nothing else around for miles.

Room Tip: Avoid room 6
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  • Stayed: July 2012, traveled as a couple
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1  Thank alantasker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 - 136 of 193 reviews

Reviewed July 8, 2012

We have stayed here before and the service was not as good. This time temporary Assistant Manager Matthew Smith was on duty and he was excellent. Good service makes such a difference. He was polite, attentive, cordial, went out of his way to please in fact nothing was too much trouble. His manner and efficiency seemed to be infectious as the other members of the team on duty were also very good.

Our stay was only overnight but the food was good, served in a timely manner, and the continental breakfast is very good too. Eat and drink as much as you like. Our room was clean and comfortable and very good value for money. Everything you would need is provided and if you need anything extra (towels, toiletries, iron etc) then they will provide that too.

We will certainly be back but will be disappointed that Matthew Smith will not be there as he was only filling in for a week.

Room Tip: We have stayed in room 11 (lovely and big with a nice big bathroom. Room 10 and room 5 which were no...
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  • Stayed: July 2012, traveled as a couple
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1  Thank teddybear17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2012

We used to use this place a lot but in recent years they have got very complacent. The staff are often slow and rarely engage with customers at all. It all feels like they can't be bothered. Add to that the fact that it's expensive and there's little reason to go. Better food down the road at the Millstone, cheaper beer at the Norfolk Arms (on a Monday and Tuesay they have a guest beer at £2 a pint!)

  • Stayed: May 2012, traveled solo
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2  Thank Gritstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2012

Have eaten here a couple of times and not been disappointed, lovely atmosphere, beautiful surroundings and pleasant staff.

  • Stayed: June 2012
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Thank Legohouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2012

Lovely food, reasonably priced. Service OK. Beautiful National trust walks opposite the pub. We didn't stay there but ate in the restaurant.

  • Stayed: June 2012, traveled with family
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Thank azo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2012 via mobile

My husband and I stayed at the fox house for 2 nights to attend a friends wedding in the area. When we arrived to check in I was appalled to find my personal details, name, address, mobile number and the dates of my stay on the bar in the direct vision of any of the pub customers on the bar, the man who checked us in was very short with us and we got the feeling we were an inconvienience because the pub was busy.
The room we stayed in although large had a lingering musty smell and the bathroom was quite shabby.
The continental breakfast was fine, not great, just fine.
I wouldn't recommend a stay at the Fox House but the pub and the food in the were lovely.

  • Stayed: April 2012
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1  Thank MrandMrsB_Leeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2012

I can only echo the negative comments already posted. I have visited Fox House many times in the past but not for a couple of years and we were looking forward to a lovely meal as we always remember from the place. Meeting the 'host' Jon upon entry to the pub was the worst experience in customer service I have had for a long time. After foolishly asking if there was a table for 4 people I was made to feel as if this was the most ridiculous question I could have possibly asked. The man was unfriendly, rude, obstructive, and totally off-putting, so we chose not to hang around. Looking at other comments I'm now quite glad we were spared the food! There are enough pubs in the area with a proper welcome, good food and great atmosphere - my advice would be to drive / walk past Fox House and try elsewhere. I have never added a comment to Trip Advisor before and have to be really hacked off to be negative about anything, but I was left with such a feeling of disappointment from an establishment that has been a big part of my past that I just had to write. For any visitors from outside the local area who have been unfortunate enough to go to Fox House, please don't think this is a typical Sheffield / Peak District welcome, it couldn't be less so if it tried.

Stayed: May 2012, traveled with family
3  Thank Andrea H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Innkeeper's Lodge Hathersage, Peak District

Address: Fox House Hathersage Road | Hathersage Road, Longshaw, Sheffield S11 7TY, England
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #11 of 32 B&Bs / Inns in Sheffield
Price Range: $91 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Innkeeper's Lodge Hathersage, Peak District 3*
Number of rooms: 10
Official Description (provided by the hotel):
Just three miles from the historic village of Hathersage, this charming country lodge dates back to 1773 and is one of the cosiest hotels in the Peak District. What's more, it's only a short drive from Sheffield and Chesterfield. The lodge, which you'll find within the Longshaw estate, offers 9 comfy, characterful rooms, a menu of hearty, seasonally inspired food, and a wide range of regularly changing cask-ales and well-chosen wines. Longshaw is a lovely place with many hidden gems: spectacular views, ancient oak woods, sleepy meadows, heather moorland, archeological treasures and millstone quarries. Locals will proudly tell you that it's also home to the oldest continuous sheep-dog trials in the country. If you've brought your walking boots, head for Hathersage - a great place to start your exploration of the area's intriguing rock formations. The area is a haven for walking and climbing, but it's also a popular with swimmers. That's because it's lucky enough to have its own heated outdoor swimming pool, set within a lawned enclosure and usually open from March through to September. There are plenty more pursuits to keep you busy, with Chatsworth House, Sheffield Botanical Gardens, Sheffield Ski Village and the ancient village of Eyam all on the doorstep. ... more   less 
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Also Known As:
Fox House Vintage Hotel Sheffield

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