We asked for a disabled room. I rang the hotel before booking to check there was a wet room. On arrival no wet room. Told we could be transferred to another hotel, however we were booked with others and couldn't do this. Also disabled room was a double bed. Is allready explained it would be a disabled person and carer. We were moved to a standard room on the same floor as others so we could all help to get the disabled party into the shower etc. Don't get me wrong, the disabled room had tons of space for a wheelchair, and call buttons. Tons of grab rails too. But useless to someone who has poor mobility in their shoulders as well as issues with hips, knees and back. The disabled bath was the perfect height for chair transfers, but we would not have been able to get the disabled person out again due to the delicate shoulders.
Staff were as helpful as they could be in the circumstances. Just a pity about the disabled bathroom.
- Free Wifi
- Free Parking