Went here for a meal with the in-laws, wife and kids, 8 of us in total.
Service was friendly, food was good, you got plenty to get through and it was good quality, fresh and what we had was reasonably priced.
There were a few things on the menu that caught my eye, a gourmet double cheeseburger for over £18 (would prefer a fillet steak burger for that price), the emphasis on Real Chips all over the menu as though its a speciality to make chips, they were ok but no better than the hand cut chips I do at home !
Also we waited a long time for the food to arrive, another table arrived after us, had 2 courses, paid the bill and left before we ate, it appears this was down to the fact someone had to pop out and get some beans for the kids meals, if they had of just said "we have no beans", the kids would have been happy enough without them, can't fault them for going out of their way to do this but would have prefered the food slightly quicker.
A few things bugged me also, when we arrived in the car park there was a half filled pint glass right in the middle of it taking up a parking space, if customers can see this surely someone who works there would have seen it as they arrived to work in the morning and moved it.
Took my daughter to the toilet in the mens and there was pee on the toilet seat, ok it could have been the last dirty person in that did it, give it a wipe with toilet roll, "what no toilet roll !", had to rush her back out as she was already platting her legs and the missus had to take her into the ladies !
In my opinion people should be checking the toilets every day for cleanliness and to make sure its stocked up.
I am not an overly fussy person usually and this place could be a lot better if they ironed these few little gripes, as first impression last (as they say).
All in all would I eat here again, Yes I would, but if you read this Hearty Oak get some toilet rolls in for the men and check the car park in the morning !
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