The Hilton brand I've always imagined to have quality and esteem, unfortunately I found this wasn't the case. Staff were clearly stressed but kept a friendly, helpful tone. The key card machine was broken so we were told the duty manager would bring the card up, therefore we were escorted to the room by a member of staff. The room had awful decor, the carpet being the worst offender. Window latches were loose and the beds were hard. The TV was awkward to operate and the room was one of the smallest I've seen. The room key never did arrive after waiting around two hours I investigated and found the machine to be working. On the plus side the view of the canal was quaint, the bar is nicely furnished and the location was great but it's certainly not the Hilton experience I was expecting.
- Official Description (provided by the hotel):
- The Hilton Sheffield hotel enjoys an ideal quayside location next to Victoria Quays, two minutes’ walk from Sheffield city center. This Sheffield hotel is 15 minutes from the M1 and 10 miles from the Peak District National Park. The hotel’s central location provides easy access to Sheffield’s main attractions like the Meadowhall shopping center and Sheffield Arena. Complimentary WIFI in public areas and 24 hour gym access for hotel guests is also available. ... more less
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- Also Known As:
- Hilton Sheffield Hotel Sheffield
- Hilton International Sheffield
- Sheffield Hilton International
- Hilton Hotel Sheffield