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“Good location,pool,breakfast” 4 of 5 bubbles
Review of Hilton Sheffield

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Hilton Sheffield
Ranked #26 of 54 Hotels in Sheffield
Newton Abbot, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
“Good location,pool,breakfast”
4 of 5 bubbles Reviewed July 29, 2013

Just returned from two nights at the Hilton.In Sheffield for swimming so a great location.pool clean and large and staff excellent.Really good service.Had two adjoining rooms with the kids room at 50% discount offered when booking.Shame they tried to charge full price when checking out.This was soon resolved though when we complained but could have done without the awkward situation.On the whole a good hotel with great facilities.Shame the prices offered on booking didnt seem to filter through to the hotel reception.

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101HotelManager, Manager at Hilton Sheffield, responded to this review, July 30, 2013
Dear Guest

Thank you for your comments on this website.

I was delighted to read that you found the hotel in an ideal location and staff members excellent.

I am sorry for the delay at check out regarding paying for your children’s room. I agree that this should have been ready to pay with the correct amount and I have addressed this with the Front Office Manager.

I do hope that we are able to welcome you back to the Hilton Sheffield again soon.

Kind regards

Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,494 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (261)
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English first
Sheffield, United Kingdom
2 reviews
4 of 5 bubbles Reviewed July 29, 2013

Just stayed here with a friend visiting from Glasgow. Excellent would definitely stay here again. Clean, very good facilities, pleasant staff. Bit of an issue having no air con, but desk fan was provided, luckily not as warm as it had been.

food was good, plenty of choice for breakfast.

  • Stayed July 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ember1919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101HotelManager, Manager at Hilton Sheffield, responded to this review, July 30, 2013
Dear Guest

Thank you for your fantastic review on Trip Advisor.

I was glad to see that you found the hotel clean with good facilities and pleasant staff. I am sorry for the lack of air conditioning in the bedrooms but glad to see that you found the fan useful.

Your great feedback regarding food has also been shared with the Head Chef.

We look forward to seeing you back to the Hilton Sheffield again soon.

Kind regards

Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sheffield, United Kingdom
1 review
2 of 5 bubbles Reviewed July 29, 2013

if it is hot do not stay in this hotel.if it is hot do not stay in this hotel.if it is hot do not stay in this hotel.if it is hot do not stay in this hotel.if it is hot do not stay in this hotel.if it is hot do not stay in this hotel.if it is hot do not stay in this hotel.if it is hot do not stay in this hotel.if it is hot do not stay in this hotel.if it is hot do not stay in this hotel.if it is hot do not stay in this hotel.if it is hot do not stay in this hotel.if it is hot do not stay in this hotel.if it is hot do not stay in this hotel.if it is hot do not stay in this hotel.if it is hot do not stay in this hotel.if it is hot do not stay in this hotel.if it is hot do not stay in this hotel.if it is hot do not stay in this hotel.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jonathan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101HotelManager, Manager at Hilton Sheffield, responded to this review, July 31, 2013
Dear Guest

Thank you for your review on Trip Advisor.

It is unfortunate that our bedrooms do not have air conditioning and I am sorry for any discomfort caused. Fans are provided to aid with high temperatures.

An email has also been sent direct to you and I do hope that we are able to welcome you back to the Hilton Sheffield again soon.

Kind regards

Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Sheffield hotels

Maidenhead
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed July 28, 2013

If you get excited by the fact they have a big fitness centre - stay here. If not, Sheffield has better to offer - especially in Summer! Breakfast buffet was dull. Staff fine - but with no spark. The bathroom has some weird plastic sink unit. The decor is like a 1980's golf club. Nothing quirky about the rooms. The windows only open an inch - maybe to stop people jumping out?

  • Stayed July 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank peterirobertshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101HotelManager, Manager at Hilton Sheffield, responded to this review, August 2, 2013
Dear Guest

Thank you for your review on Trip Advisor.

I am sorry that you found the breakfast buffet dull and staff members average. I am also sorry that you found the decor of the bathroom outdated; we are continually trying to update the standards of our rooms including the replacement of bathroom furniture throughout the year.

The windows do have safety locks however these can be removed upon request for additional ventilation.

I do hope that we are able to welcome you back to the Hilton Sheffield again soon, an email has also been sent direct to you.

Kind regards

Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shedfield, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed July 28, 2013

We stayed here for one night on 14th July. Very hot and there was no air con - a desk fan was provided instead but because we were in a family room one desk fan was not adequate and we were hot in the night.

Good points; big balcony in our family room, breakfast had lots of choice, bar staff and everyone was friendly, great spa facilities

Bad points; no air con, had one towel in a family room and had to ask for more. I have stayed in a deluxe room before and a family room is just a deluxe room but with another double bed squeezed in.

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank zoaster101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101HotelManager, Manager at Hilton Sheffield, responded to this review, July 30, 2013
Dear Guest

Thank you for your review on Trip Advisor and I was delighted to see that you enjoyed the breakfast, spa and found the staff members friendly.

It is unfortunate that our bedrooms do not have air conditioning and I am sorry that you found the fan inadequate.

I would also like to apologise for the lack of towels in the bedroom and I have addressed this with the Head Housekeeper.

I do hope that we are able to welcome you back to the Hilton Sheffield again soon.

Kind regards

Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Majorca, Spain
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed July 22, 2013

stayed two nights,Friday and Saturday. so hot we were unable to sleep, no air con. and the windows only opened a fraction.There was a desk fan but it was useless. provided with a small complimentary bottle of water the first night but not the second..so it was annoying that they placed large bottle with a £3.95 price sticker on it on the dresser...under the circumstances mean in the extreme....as was the £5 per night parking fee which we didnt know about until we arrived. have stayed in three other Sheffield Hotels while daughter is at Uni and they were all better than this one...but thats not the fault of the staff who were all pleasant and friendly. To be fair the Hotel was clean/comfortable and would probably be good for mid week visits...but not if its sunny outside/

  • Stayed July 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank lorras31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101HotelManager, Manager at Hilton Sheffield, responded to this review, July 24, 2013
Dear Guest

Thank you for your review on Trip Advisor and I am glad to see that you found the staff members helpful and friendly.

I am sorry that we do not have air conditioning in the rooms and that you also found the fan inadequate. The window safety catches can be removed upon request.

Your feedback regarding water and car parking at £6 per night have been taken on board; thank you for your feedback.

I do hope that we are able to welcome you back to the Hilton Sheffield again soon.

Kind regards

Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackpool, United Kingdom
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed July 22, 2013

We stayed here from the 19th July until 21st July 2013. It was a really Comfortable stay especially the Power Shower excellent for this weather. The only reason I never gave it a 5 star rating was there was no Air Conditioning at all. However they did give us a fan for the room free of charge. The room Service was excellent on both days. We even got upgraded to a deluxe which was very nice. Overall a very pleasant stay....

Room Tip: Rooms opposite the Queys were Beautiful especially if you are lucky enough to get a Balcony!
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chun88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101HotelManager, Manager at Hilton Sheffield, responded to this review, July 23, 2013
Dear Guest

Thank you for your comments on this website and I was delighted to read that you enjoyed your stay.

I am sorry that our bedrooms do not benefit from having air conditioning and I was glad to read that you did benefit from the fan.

I do hope that we are able to welcome you back to the Hilton Sheffield again soon.

Kind regards

Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Sheffield

Property: Hilton Sheffield
Address: Victoria Quays 2 Furnival Road | Furnival Road, Sheffield S4 7YA, England
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Sheffield
#11 Luxury Hotel in Sheffield
#16 Business Hotel in Sheffield
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Sheffield 4*
Number of rooms: 135
Official Description (provided by the hotel):
The Hilton Sheffield hotel enjoys an ideal quayside location next to Victoria Quays, two minutes’ walk from Sheffield city center. This Sheffield hotel is 15 minutes from the M1 and 10 miles from the Peak District National Park. The hotel’s central location provides easy access to Sheffield’s main attractions like the Meadowhall shopping center and Sheffield Arena. Complimentary WIFI in public areas and 24 hour gym access for hotel guests is also available. ... more   less 
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Also Known As:
Hilton Sheffield Hotel Sheffield
Hilton International Sheffield
Sheffield Hilton International
Hilton Hotel Sheffield

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