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“Great location in Sheffield, Restaurant could be bit better..”

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DoubleTree by Hilton Hotel Sheffield Park
Ranked #16 of 53 Hotels in Sheffield
Certificate of Excellence
Reviewed August 16, 2014

I'ts a nice hotel.Liked the feeling how space as hotel located in a nice area with a big land.Rooms are clean and nice. Reception and very friendly staff made the visit pleasant.
This hotel is good for business events as got a big car park and other facilities.
With the spa, got steam room and sauna , but the swimming pool look bit small and not enough space , specially with the swimming classes for kids most of the times.

Restaurant is the biggest let down as I felt, specially as for those prices , you not feeling food is not goof enough or enough options , specially if you are a vegetarian....

  • Stayed: August 2014, traveled with friends
    • Location
    • Rooms
    • Service
1  Thank SriLankanInUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather B, Guest Relations Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this reviewResponded August 19, 2014

Dear SriLankanInUk,
Thank you for taking the time to review our hotel. Some very useful feedback regarding our restaurant which I will certainly pass on to our Chefs.

With kind regards

Heather

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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820 - 826 of 1,663 reviews

Reviewed August 16, 2014 via mobile

We stayed here for our anniversary, we normally use the Doubletree in Chester, but fancied a change.
This was up to the usual Doubletree standards, friendly welcome from the check in staff and the all important warm signature cookie! Full English breakfast buffet was included and was hot and plentiful. We upgraded to a suite for only £19 which gave us more living/dining space. I was just slightly disappointed with the size of the bathroom and style of the shower. But for the price paid, you really can't grumble too much! Would gladly stay at this hotel again without hesitation. There were some cosmetic alterations being carried out (redecoration) but this did not spoil our enjoyment.

Stayed: April 2014, traveled as a couple
Thank ManHeadingNorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather B, Guest Relations Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this reviewResponded August 19, 2014

Dear ManHeadingNorth,
Thank you for reviewing our hotel. I am really pleased to see you enjoyed your stay and we hope you will choose us again for next year.

With kind regards

Heather

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2014

We stayed here a part of our wedding anniversary celebrations. From the lovely cookies at check-in to the surprise glasses of bubbly and chocolate dipped strawberries waiting for us in our room and following our spa treatments - it was a dream stay!
The spa treatments were really relaxing and the pool and gym helped us to excuse the enormous breakfasts we had.
The room was spacious, clean and well appointed and the bed was very comfortable.
We only had dinner on one night and that was nice although there were a couple of courses that didn't quite hit the spot.
The staff, without exception, were charming, friendly, helpful and polite. Nothing was too much trouble - an impressive achievement considering how busy it was with weddings and the presence of a football team prior to the start of the new season.
All in all a lovely stay that made a real contribution to a lovely anniversary celebration.

  • Stayed: August 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Thank Dan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather B, Guest Relations Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this reviewResponded August 19, 2014

Dear Dan O,
Thank you for taking the time to review our hotel. I am so pleased you enjoyed your stay with us. We look forward to welcoming you again next year for your anniversary.

With kind regards

Heather

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Reviewed August 14, 2014

This is a good hotel for a relaxing break spend time in pool, steam room etc, followed by cocktails in the bar where the staff look after you very well. Food in the bar is very good. Breakfast is self service this was ok although did have to wait 10 minutes for a member of staff to refill the bacon dish as there was none.

  • Stayed: August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Pamela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather B, Guest Relations Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this reviewResponded August 18, 2014

Dear Pamela H,
Thank you for taking the time to review our hotel. I am really pleased to see you enjoyed your stay with us. We look forward to welcoming you again soon.

With kind regards

Heather

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2014

We stayed at the Double Tree by Hilton on the weekend as this was recommended to us by our friends. The room was a disabled room (we were are not disabled), carpet was ripped, the shower was filthy (long black hair was still on the wall of the shower) Basically the room was nothing like the photo's advertised online!

I did complain to the reception staff who were helpful and did offer us an upgrade (which we declined as we had already unpacked our stuff) They sent a cleaner to clean the bathroom who at first couldn't see what the problem was, I had to point out the clump of hair to him. (this is obviously why the hair was still there in the first place as the cleaners are not thorough enough when cleaning)

I would not recommend this hotel, over priced for what you get. I get a better room etc from Travel Lodge!

Room Tip: If you do stay here I would ask for the Upgraded room, although I didn't see what this looked li...
See more room tips
  • Stayed: August 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Thank stormep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather B, Guest Relations Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this reviewResponded August 18, 2014

Dear storme p,
Thank you for taking the time to review our hotel.

I was sorry to see the room fell below our usual high standards, but I am pleased to see our team were helpful and offered an upgrade and a price reduction.

With regards

Heather

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2014

We stayed at the Double Tree Hotel by Hilton in Sheffield to attend a family wedding. We were greeted by courteous friendly staff for whom nothing was too much trouble. Throughout our stay every request was met with positive friendly responses. We requested a table for breakfast for the eleven members of my family before going to bed at 1.00am and at 8.30 that morning it was ready for us including a high chair we had not mentioned for our youngest grandchild. Clean comfortable rooms with excellent facilities and superb staff all at competitive prices - what more could you want.

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather B, Guest Relations Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this reviewResponded August 18, 2014

Dear Chris D,
Thank you for taking the time to review our hotel.

I am so pleased to see you enjoyed your stay. How wonderful to see our team thought outside the box for your breakfast table.

We hope to welcome you all again in the future.

With kind regards

Heather

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Reviewed August 12, 2014

Have stayed at this hotel many times in the past but not during the last 3 years. Nice to see that the change in ownership has not affected service. All the staff were friendly and efficient. Many thanks

  • Stayed: August 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather B, Guest Relations Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this reviewResponded August 13, 2014

Dear Brian A,
Thank you for taking the time to review our hotel. It is great to see you enjoyed your stay with us, and I hope you were pleased by the changes that have been made within the hotel since becoming part of the DoubleTree brand - especially the hot chocolate cookie.

With kind regards

Heather

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Sheffield Park

Address: Chesterfield Road South, Sheffield S8 8BW, England
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Sheffield
#14 Business Hotel in Sheffield
#15 Family Hotel in Sheffield
#15 Romantic Hotel in Sheffield
Price Range: $71 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel Sheffield Park 4*
Number of rooms: 95
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Sheffield Park is a contemporary hotel with top-quality 4-star facilities. Situated on the outskirts of Sheffield, yet with superb travel links, this DoubleTree by Hilton hotel is the perfect base for South Yorkshire, The Peak District and North Derbyshire. This is one of the few hotels in Sheffield able to offer complimentary car parking, fully air-conditioned bedrooms, 11 meeting rooms, an award-winning restaurant and revive Health Club making it the best place for your next stay in Sheffield. The Hotel holds a Four Star AA rating and an AA Rosette. ... more   less 
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Also Known As:
House Moat Sheffield

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