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“Good hotel spoilt by the décor”

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DoubleTree by Hilton Hotel Sheffield Park
Ranked #18 of 53 Hotels in Sheffield
Birmingham, United Kingdom
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Good hotel spoilt by the décor”
4 of 5 bubbles Reviewed October 6, 2013

The Doubletree is a reasonably large modern establishment with ample parking. The staff were pleasant, polite and efficient.

On arrival you are welcomed with a complimentary cookie. The room was spacious, clean and comfortable and I had a good night’s sleep.

The hotel restaurant had a decent but limited menu. At dinner I enjoyed asparagus and poached egg for starters followed by roast lamb for main washed down with an acceptable Chianti. The buffet breakfast offering was also good with plenty choices to start the day.

If I were to pick fault with the hotel it would be on the grounds of some uninspired interior design in particular the lighting.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fraximus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,502 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (190)
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English first
Fife, Scotland
Level Contributor
94 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 bubbles Reviewed October 6, 2013 via mobile

This hotel was such a disappointment. We have come to expect so much more from Hilton. The rooms were so old and dated, which could have been forgiven if they were clean, but they weren't.

Rather than unpack and complain we just got on with it, so the least we could do was provide an accurate report and some disturbing photographic evidence, which will be sent to HHonors directly!

Bed was not comfy, TV was ok and breakfast was not worth £10pp.

Stayed October 2013, traveled as a couple
Helpful?
Thank Kay-Partyof5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_Whittaker, General Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this review, October 7, 2013
Dear Kay-Partyof5,

Thank you for taking the time to write a review. It is concerning to read that the hotel was such a disappointment, however you have not highlighted anything in particular with the exception of cleanliness. As I am sure you can see from all of our reviews cleanliness is one of our many strong points and I am sure that had you brought your dissatisfaction to our attention at the time it could have been quickly rectified.

I look forward to receiving your "accurate report" along with the photographic evidence from our team at HHonors.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackwood, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed October 4, 2013

Lovely relaxing stay with cookies on arrival then tea in lounge. Have to mention Jaqueline in the spa, a lady who knows how to treat customers. Will definitely stay here again as the piano bar was so relaxing to sit and dine.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Guest Relations Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this review, October 9, 2013
Dear Gina C
Thank you for taking the time to review our hotel.

It is great to see you left us thoroughly relaxed - Jacqueline gets lots of great feedback about her massages and the treatments.

We are looking forward to you coming back - and the cookies will be waiting for you.

Warm regards

Heather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, United Kingdom
Level Contributor
71 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed September 29, 2013

Stayed recently at this fab hotel as part of a Great Little Breaks stay with Chatsworth Visit .Hotel is most impressive - spacious ,clean comfy rooms. Large tv, fridge ,safe iron and board- in fact everything you could possibly need. We received a very warm , friendly welcome at reception when we arrived and felt immediately at home .Restaurant staff equally amazing-many thanks to Emma ,Dan ,Laurie, Olivia and Jaeger .Food of a very high standard- a cut above.I would certainly recommend a visit to this gem of a Hotel.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank butterfly5444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Guest Relations Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this review, October 9, 2013
Dear butterfly5444
Thank you for reviewing our hotel.
Our rooms have been very well thought out so we include everything we think you may need.

Its so nice to hear when our staff are praised for their warmth and friendliness. It will be a pleasure to pass on your kind words to them - its a great motivational tool.

Hope to see you soon

Warm regards

Heather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hertfordshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 27, 2013

Fab fab fab..... totally relaxing weekend, wonderful staff throughout..... clean, fresh, tidy, very welcoming, well worth the money. Highly recommend the saunas and jacuzzi.... bar was light and airy, food was wonderfully cooked and plentiful, breakfast was hot, table service impeccable, coffee was gorgeous. Our room was spacious, big tv, tea/coffee faciities, fridge, welcome fruit bowl, lovely clean bathroom that caters for all yr need, lovely dressing gowns and slippers (super soft), plenty of hot water. We had view over the garden and were able to watch a newly married couple have their pics taken. All in all if i could have stayed for a week i would have.... wonderful.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Martin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Guest Relations Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this review, October 9, 2013
Dear Martin H
Thank you for the glowing review.

It will be a pleasure to pass on your praise to our teams. Its lovely to see you were able to share in the someones special day - the gardens are really popular for photos.

If you have the time, we would be more than happy to welcome you for a full week!

Warm regards
Heather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed September 25, 2013

Stayed three nights, two of which was an excellent deal with Travelzoo and a visit to Chatsworth House. This hotel is in a good location for visiting the Peak District which I was very impressed with. The rooms are spacious with very large television and comfy beds. The pool, sauna, jacuzzi and steam room were fabulous very clean and relaxing. All staff at the hotel were very pleasant and helpful. On arrival we have very tasty afternoon tea, followed by dinner in the restaurant which was very nice indeed. Breakfast included a variety of options from cereal, fruit, cooked breakfast. Last evening we have bar meal in the hotel again very nice and well presented. There is a lovely garden and patio which is very pleasant especially when the sun is shining. Would definitely return.

Room Tip: First floor does not require use of a lift and very pleasant of you ask for a room overlooking the g...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rosie876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Guest Relations Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this review, October 9, 2013
Dear Rosie876,

Thank you for taking the time to review our hotel.
I'm so pleased to see you enjoyed your stay and your visit to Chatsworth House. The breaks are very popular - and the afternoon tea and evening meal are very good too.

Its great to see you would come back, we look forward welcoming you with our freshly baked cookies.

Warm regards

Heather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
eastbourne, United Kingdom
1 review
4 of 5 bubbles Reviewed September 25, 2013

I would recommend the massage facilities as the lady is excellent and the treatment is very relaxing and carried out professionally. The Leisure facilities are OK with the pool being too small and the steam room simply not hot enough. Hotels need to have wireless access in the rooms rather than cable and the buffet breakfast in the morning is like most other hotels...terrible!!!! by far the best part is the treatment room but the hotel rooms themselves are very nice

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Dean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Sheffield Park

Property: DoubleTree by Hilton Hotel Sheffield Park
Address: Chesterfield Road South, Sheffield S8 8BW, England
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Sheffield
#14 Business Hotel in Sheffield
#15 Romantic Hotel in Sheffield
#15 Family Hotel in Sheffield
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton Hotel Sheffield Park 4*
Number of rooms: 95
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Sheffield Park is a contemporary hotel with top-quality 4-star facilities. Situated on the outskirts of Sheffield, yet with superb travel links, this DoubleTree by Hilton hotel is the perfect base for South Yorkshire, The Peak District and North Derbyshire. This is one of the few hotels in Sheffield able to offer complimentary car parking, fully air-conditioned bedrooms, 11 meeting rooms, an award-winning restaurant and revive Health Club making it the best place for your next stay in Sheffield. The Hotel holds a Four Star AA rating and an AA Rosette. ... more   less 
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Also Known As:
House Moat Sheffield

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