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“Typical Hilton”

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DoubleTree by Hilton Hotel Sheffield Park
Ranked #16 of 53 Hotels in Sheffield
Certificate of Excellence
Reviewed May 1, 2013

For our one night stay we requested a quiet room at the back of the hotel.It was indeed quiet with a pleasant outlook over gardens and a very comfortable bed.Staff were friendly and (mostly) helpful and on arrival we had a late lunch consisting of two excellent value for money sandwiches served in the bar. We were impressed with the high standard of decor and cleanliness throughout the hotel.
Our bedroom was over-warm and there was a problem adjusting the thermostat on the air conditioning.We had to leave the window open to try and cool the room down.The receptionist we spoke to said there was nothing she could do about it ! Not very helpful.
A typical Hilton chain hotel,and good value for money.

  • Stayed: April 2013, traveled as a couple
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Thank R0ssHill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky D, Front Office Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this reviewResponded May 14, 2013

Dear R0ssHill,

Thank you for your review of your recent stay. I am glad to read that you found the room to be of a high standard, good value, quiet, clean and comfortable.

I will ensure that the issue with the air conditioning is passed on to our maintenance team to ensure that it has been fully rectified, and I will certainly address the need for training with out front office team members.

Kind regards,

Becky

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,214 - 1,220 of 1,664 reviews

Reviewed April 28, 2013

We have just returned from The Sheffield Park Hotel. The break included two nights b&b, dinner on the first night, a bottle of wine and Chatsworth House and gardens tickets. Excellent value!
The hotel staff were very friendly and helpful. The food was very good. The rooms were very clean. We didn't get chance to use the pool or spa area but it looked nice.

  • Stayed: April 2013, traveled as a couple
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Thank Galleyfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky D, Front Office Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this reviewResponded May 14, 2013

Dear Galleyfield,

I am thrilled that you found our Chatsworth Break to be such great value and the staff to be very friendly and helpful.

I will pass on your kind comments that you found the rooms to be very clean to our housekeeping team as I am sure it will be greatly appreciated feedback.

Kind regards,

Becky

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Reviewed April 25, 2013

Had a very good weekend, which included Dinner and Wine on the first night, we were also offered discount on our evening meal for the second night which we took advantage off. Part of the package was admission to Chatsworth House and gardens which you can easily spend a full day visiting, package booked via Travel Zoo and represented very good value.

  • Stayed: April 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
1  Thank Janet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky D, Front Office Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this reviewResponded May 14, 2013

Dear Janet B,

Thank you for your review of your recent Chatsworth Break - the house and gardens are truly spectacular. We are always adding new and exciting great value breaks to our website, which I am sure you would both enjoy.

Kind regards,

Becky

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Reviewed April 25, 2013

We had booked a two night break including dinner + wine on one night and free tickets to Chatsworth House. The hotel is very well presented and the staff were very helpful and friendly.
We had asked for a twin room but had been upgraded to a Queen double at no extra cost, but we specifically needed a twin. The reception very quickly, with no fuss, moved us to a luxury twin (at no extra cost). Hot chocolate cookies (delicious) were also presented to us on arrival.
I would have no hesitation in recommending this hotel.

  • Stayed: April 2013, traveled as a couple
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Thank johnboy1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky D, Front Office Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this reviewResponded May 14, 2013

Dear johnboy1066,

It is fabulous to read that you had such an enjoyable time on our Chatsworth Break package. I am pleased that the reception team were able to quickly remedy the room type for you and that you enjoyed your signature DoubleTree by Hilton Chocolate Chip & Walnut cookie!

I hope to be welcoming you both back in the near future, I thoroughly recommend a visit to Haddon Hall next time you are in the area.

Kind regards,

Becky

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Reviewed April 24, 2013

Very central location. Check in excellent. Very friendly. Hot chocolate cookie offered at reception. Bedrooms excellent. Bed extra large. A real King-size Very comfortable. Rooms a bit hot but had opening windows. Leisure facilities were good but pool a bit small. Buffet breakfast very good choice but not well organized. Waitresses could not do enough for you. Had dinner there on both nights. Good selection of food and cook very well. Would stay again

  • Stayed: April 2013, traveled with friends
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Thank CouplesUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky D, Front Office Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this reviewResponded May 14, 2013

Dear CouplesUk,

Thank you for your review of your recent stay, I am glad to see that you all had a great week end.

I look forward to welcoming you all back in the near future!

Kind regards,

Becky

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Reviewed April 23, 2013

We were given a room on the ground floor facing the carpark.

Good: pleasant grounds, plenty of car parking spaces, although room facing carpark / main roads no problem with noise from traffic. Staff generally polite. Good quality bath towels. Provision of water bottles daily.

Average: buffet breakfasts same as most hotels - however, nice fresh orange juice was served after being seated at a table. Room was average size, bathroom was a bit tight but appeared clean and fresh. Shower over bath - shower water pressures were average, but bath water pressures were good. We had room service one night from the restaurant - lamb casserole - it was quite salty.

Bad: hotel supposed to be 100% non-smoking but strong tobacco odour was present in the corridor of the ground floor near our room. Toilet did not always flush properly - button very hard to push. The king bed was really 2 single beds pushed together, hence a gap in the middle. The beds were really uncomfortable (a big disappointment), we did not sleep well like we normally experienced at other Hilton-managed hotels. Bed linen was thin, not crisp and fresh. Pillows were cheap quality, not fluffy and bouncy like new. Duvet was very thin. Lighting was terrible, had to turn on all the lights in the room but room still dimly lit - except for bathroom. While the room facing the carpark and main roads, there was no noise from cars or traffic. However, the thumping noises from the room directly above us were disturbingly loud and annoying - the floor must be very thin.

Overall we did not have a very pleasant stay - which we normally had at most Hilton-managed hotels. The biggest disappointment was the uncomfortable bed - low quality mattresses, pillows linen and duvet.

  • Stayed: April 2013, traveled as a couple
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1  Thank hotelreviews06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky D, Front Office Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this reviewResponded May 14, 2013

Dear hotelreviews06,

Thank you for taking the time to review your stay, I am sorry to hear that you were disappointed.

The hotel is 100% non smoking and whilst all efforts are made to ensure that this is adhered too, I can only apologise that the actions of a fellow guest caused you inconvenience.

I will certainly ensure that your comments regarding the bed and furnishings are passed on to our housekeeping team for review, and I will alert our maintenance team to the issues with the toilet flush and lighting. I do hope that our previous guest reviews will highlight that your experience is not what we consider acceptable or to our normal operating standard.

I am glad that you found our staff members polite and enjoyed the complimentary amenities in your guestroom.

Once again, I would like to thank you for taking the time to review your stay as it is only through guest feedback we can hope to learn and improve.

Kind regards,

Becky

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Reviewed April 22, 2013

I visited this hotel with my Mum , who is 83 . The staff were very helpful and considerate. We were offered an upgrade to a suite for £19.00 per night which we accepted. Lovely room with lounge area for Mum to relax. We also had a dining table and took advantage of room service. Service was very good and timely, although food a little disappointing. There was an Asian wedding taking place that night and I think the restaurant was a little stretched to cope. The bed was supremely comfortable and the room was lovely and quiet. We didnt hear any music etc from wedding. We did however see the bride and attendents who looked absolutely stunning and the celebration atmosphere added to our enjoyment of the stay. I would definately recommend the hotel and would stay again. Although probably not at the full price. Upgrade to suite excellent value.

  • Stayed: April 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank SandIP209011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Sheffield Park

Address: Chesterfield Road South, Sheffield S8 8BW, England
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Sheffield
#14 Business Hotel in Sheffield
#15 Family Hotel in Sheffield
#15 Romantic Hotel in Sheffield
Price Range: $71 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel Sheffield Park 4*
Number of rooms: 95
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Sheffield Park is a contemporary hotel with top-quality 4-star facilities. Situated on the outskirts of Sheffield, yet with superb travel links, this DoubleTree by Hilton hotel is the perfect base for South Yorkshire, The Peak District and North Derbyshire. This is one of the few hotels in Sheffield able to offer complimentary car parking, fully air-conditioned bedrooms, 11 meeting rooms, an award-winning restaurant and revive Health Club making it the best place for your next stay in Sheffield. The Hotel holds a Four Star AA rating and an AA Rosette. ... more   less 
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TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Travelocity, Expedia, Hotwire, Orbitz, Cancelon, HotelQuickly, TripOnline SA and Evoline ltd so you can book your DoubleTree by Hilton Hotel Sheffield Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
House Moat Sheffield

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