We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stopover for Daughters wedding.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Novotel Sheffield Centre
Ranked #17 of 53 Hotels in Sheffield
Certificate of Excellence
GreenLeadersBronze level
Wrexham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Stopover for Daughters wedding.”
Reviewed September 4, 2013

We stayed at the novotel in Sheffield on the 24/08/13. It was a disaster from the word go. To begin with there wasn't any parking, so we had to put our luggage on the floor outside the hotel while our cars went to a different car park. That cost us an additional cost of £12.50. With a 4mth baby in our party,this wasn't the best way to begin our overnight stay. We went into restaurant for our meal, which took an hour to arrive. It was an omelette and 2 burgers.Got to our rooms and at aound 2.30, all hell broke lose on our landing as some drunken men thought it was funny to remove fire extinguishers and spray each other with the foam. The travel cot for the baby was dirty, and the coffee machine in our room didn't work. We will not be staying at the Novotel again.

Room Tip: We chose an executive room, but it only a fraction better than an ordinary room.
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sandraward1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon T, General Manager at Novotel Sheffield Centre, responded to this review, September 13, 2013
I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and I am currently investigating this matter. Please feel free to contact me on 01142 781 781 to discuss this further.

Kind regards,
Sharon Thandi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,445 reviews from our community

Traveler rating
    497
    546
    247
    97
    58
See reviews for
303
447
111
367
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Barnsley, United Kingdom
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 29, 2013 via mobile

Clean, modern and fresh would sum up this hotel. Very good location in town with parking provided. The mattress was comfortable and I can easily say I had a good night sleep. I had the english breakfast the next day. A continental breakfast was also available. Always a pleasure.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SalM77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon T, General Manager at Novotel Sheffield Centre, responded to this review, September 4, 2013
Many thanks for your kind review. I am glad my team made your stay enjoyable.

Sharon Thandi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 27, 2013

This is the first time that I have ever felt the need to leave a review on a site like this, the Novotel Sheffield has left me no option!
The customer service was poor to say the least, it started with the steam room not working, I informed reception and the reply was "that is unlucky as no maintenance are working", not even as much as a sorry!
The second problem that arose was the TV in the room wouldn't work, only to be told that a room move was not possible and "did we really need a TV for the evening!"
I have never stayed in an hotel where I have felt this angry towards the staff.
As I say, I never leave reviews, but please take my advise and book elsewhere, if not for any other reason but to keep the blood pressure down!

Room Tip: Do not book this hotel is the only advise I can offer!
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank G B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon T, General Manager at Novotel Sheffield Centre, responded to this review, September 4, 2013
Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Please could you contact me on 01142 781 781 to discuss this.

Kind regards,
Sharon Thandi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 27, 2013

Stayed here a week ago - have been here many times and the hotel is well-run, rooms are good and clean and breakfast is quite diverse and they cater for special diets.

Location is really good.

Price - £55 for the night (room only) which for a hotel of this standard is excellent. Breakfast was not a huge rip off either. Recommended.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank meanioni999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon T, General Manager at Novotel Sheffield Centre, responded to this review, September 4, 2013
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay.
I look forward to welcoming you back again very soon.

Kind regards,
Sharon Thandi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
essex
Level Contributor
111 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed August 25, 2013

We stayed in this hotel for 2 nights I got a really good deal on the hotel's website. We had a standard room and the kids slept on the sofa bed. The hotel is lovely inside. Very modern, European chic in design. A lot of the staff were European too and every friendly. The banister down the stairs to the swimming pool is inset and changes colour (a nice touch). The swimming pool is the only pool in England I have ever just been able to get in without a degree of fear. It was a lovely warm temperature. The hotel is right in the centre of town and our room, 536 had a view over the winter garden which was quite surreal. The rooms are fine and they have pay per view. Outside are lovely large metal balls which are water features with an art gallery area. There is no charge for the gallery or the winter garden which has some tropical plants and some interesting art work displaid. There is also a gym which is small but modern. Another nice touch I have not seen before was the single diner feature so if you are on your own you can sit at a small booth and there is a flat screen TV which pops out for you to watch. Breakfast had a nice selection and there are 2 kids menus for different ages. The 3-6 was big enough for our 8 year old. It was home cooked and a very good quality. Staff were friendly and professional. It was a very relaxed stay and I would definately stay here again. If you like shopping there is a John Lewis just a few minutes away a good selection of nice restaurants.

There were only 2 small negatives.
The car park is £10 a day.
The breakfast is £13.95 per person (think kids were free) if you are on a deal you can afford this but if you are really on a shoe string just walk out the hotel and there are several cafes nearby.

Room Tip: Ask for a room opposite the winter gardens and see if you get a good deal on breakfast.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sali W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon T, General Manager at Novotel Sheffield Centre, responded to this review, September 4, 2013
Thank you very much for your recent feedback. I was pleased to learn that you enjoyed your stay.
I look forward to welcoming you back again very soon.

Kind regards,
Sharon Thandi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sheffield hotels
0.1 mi away
Mercure Sheffield St Paul's Hotel
0.2 mi away
Jurys Inn Sheffield
Jurys Inn Sheffield
#12 of 53 in Sheffield
4.0 of 5 bubbles 2,158 reviews
0.7 mi away
Copthorne Hotel Sheffield
Show Prices
Show Prices
Show Prices
0.4 mi away
Hampton By Hilton Sheffield
0.3 mi away
Leopold Hotel
Leopold Hotel
#11 of 53 in Sheffield
4.0 of 5 bubbles 1,108 reviews
0.5 mi away
Premier Inn Sheffield City Centre (St Mary's Gate) Hotel
Show Prices
Show Prices
Show Prices

Been to Novotel Sheffield Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Sheffield Centre

Property: Novotel Sheffield Centre
Address: 50 Arundel Gate, Sheffield S1 2PR, England
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Sheffield
#7 Luxury Hotel in Sheffield
#12 Family Hotel in Sheffield
#13 Business Hotel in Sheffield
#16 Romantic Hotel in Sheffield
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Sheffield Centre 4*
Number of rooms: 144
Official Description (provided by the hotel):
An AA 4 star New Generation Novotel in the city centre, a few minutes walk from the train station, Crucible and Lyceum Theatres and Hallam University. Don Valley Stadium, Sheffield Arena, Meadowhall Shopping Centre, Chatsworth House and the Peak Districtare a short drive away. Offers 144 newly refurbished superior en suite rooms, Elements restaurant, bar, heated indoor pool and 7 meeting rooms. Non smoking throughout. Guests have free use our pool, steam room & gym. Limited onsite pay parking available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Orbitz, ACCOR, Travelocity, Booking.com, Priceline, getaroom.com, HotelQuickly and HRS so you can book your Novotel Sheffield Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Sheffield Centre Hotel Sheffield
Accor Sheffield Centre
Sheffield Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing