My wife and I booked an en-suite room for a 2 night stay in this dreadful place for Friday 19th October to Saturday 20th October. On Friday afternoon we received a telephone call advising that the en-suite room was not available due to a problem with regard to plumbing. We were offered a room with a shared bathroom for a reduced rate(£40 rather than the original £50) which we accepted.
In relation to the bathroom the shower worked but the bracket holding the shower head was broken so the only way to shower was by holding the shower head in your hand. There was no plug in the wash-hand basin. Fortunately it was the weekend so I wasn't too bothered about not being able to shave.
In the bedroom of 4 spotlights in the ceiling only 1 worked, the bedside lights and the television had last been checked in 2009(the label attached to these items stated that the next check should have been carried out in 2010),the furniture was cheap and shoddy,the writing desk was a standard office desk, the bed was not comfortable and could barely be classified as a double,both sets of blinds were damaged and the sound proofing was so poor we could hear the television and some of the conversation from the neighbouring room.
By the time I got to sleep at 3:30 am i had spent some time on this site looking at other reviews(hindsight is a wonderful thing). We got up at 8:30,breakfast being served at 9, got packed went downstairs, refused to pay any more than the £50 deposit already paid and left. A grudging apology was given but no offer of a refund. By that time I had seen the other comments about breakfast and from what we saw being placed on the table they were pretty accurate. We had a thoroughly enjoyable full English breakfast in a nearby Morrisons store.
Don't use the rear carpark if you drive a vehicle larger than a Clio or similar.
This was the worst accomodation we have ever stayed in. I have never in my life felt sufficently disgruntled with any accomodation to write a critical review.
DO NOT STAY IN THIS PLACE
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