My friend and I went for a late lunch and the place was almost empty. Male waiter was friendly on our arrival, asked where we would like to sit and gave us menus. All well so far but after ten minutes or more, when we were ready to order, he was still standing near the reception texting on his phone.
Only when we were about the get up and leave did a pleasant young woman - who seemed to be doing all the work there - come and take our order.
Food was average and with so many cafes and restaurants at the Oracle, no one has to suffer poor service like this. Makes me wonder what it's like when it's full if that was an example when they have only 6 or so tables occupied.