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“Good hotel and great value”
4 of 5 bubbles Review of Malmaison Reading

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Malmaison Reading
Ranked #5 of 31 Hotels in Reading
Certificate of Excellence
London, United Kingdom
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Good hotel and great value”
4 of 5 bubbles Reviewed August 6, 2013

I stayed at this hotel with a group of friends after attending a wedding nearby and was impressed by the standard of the hotel for the price (£90 with breakfast). The rooms were well proportioned, modern and well maintained, and had large bathrooms with all the amenities you would expect.

With the exception of a relatively slow check-in/check-out service at the front desk I cannot fault the Reading Malmaison. I would happily stay here again.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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947 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
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English first
Berkhamsted, United Kingdom
Level Contributor
250 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed July 30, 2013

Not expensive but in much need of a face lift! Very central in Reading but if you are in a room facing the main road, you may not get much sleep when it's closing time. Staff at reception very friendly but not very knowledgeable. Make sure you bring your own hair dryer as the one in the room was not fit for purpose. We were late for dinner as it kept over heating when my wife 'tried' to dry her hair. Bistro food quite good but service poor and very little atmosphere. It's been a long time since we've visited a Malmaison and we're not planning to go back in the near future.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spencemarc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxfordshire
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed July 29, 2013

Ok, having only booked last min on the summer offer deal was not expecting too much.
My husband and I wanted to have a night off from children and enjoy a meal without interruption.
This is exactly what we had!
Easy check-in
Room was fab! def. would ask for this room again great size, bath was huge and was as the quietest hotel room ever stayed in (207)
Restaurant was busy however they managed to sort us a table and food was very tasty, steak cooked just right!
So if you want a night off or to treat someone check out the summer offer on their main website!

Room Tip: note don't stay in room facing station as nightclub next door ;-))
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah-John09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Level Contributor
77 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed July 29, 2013 via mobile

This hotel is amazing!! I would live here if I could! Room & service very fast & very clean. Staff have no problem helping out, quite expensive but worth it. Defiantly get what you pay for! Location very easy to find & in the heart of Reading. I would recommend for anyone to stay here. I stayed as was my birthday, so was a treat & I didn't want to leave!!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EllaFindlay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marlow, United Kingdom
Level Contributor
111 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 bubbles Reviewed July 29, 2013

Let me start by saying that we love this hotel,it's different from any hotel that we have ever stayed in. We love the atmosphere and it's a very romantic place to stay. The service is 1st class and the food is great too but here's the problem...

We stayed in room 306 and as it's been hot recently we had the windows open. What we hadn't realise is that there is a late bar/club right underneath this side of the building and the noise is unbelievable. It really is like your in the club with them.

To be fair, I mentioned this to the lady on reception (should have got her name - she was from Liverpool and really professional) and she did offer to move us but the hotel was nearly full and all she could offer us was a tiny room which I declined. She did offer us a complimentory drink in the bar which was appreciated. We stayed up late as it was so the noise did not affect us too much but if you wanted an early night, it would have been impossible.

To end on a positve. The staff are great, the food is great, the hotel has a great atmosphere and location and we would come back for a third visit, but not to stay on that side of the hotel.

Room Tip: Not near the late bar.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavidC55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 28, 2013

Made a last minute booking at the Malmaison in Reading, considered other local hotels such as Novotel (more expensive), Premier Inn (similar price), but decided on this one as it was close to the train station and appeared to have everything needed for an impromptu overnight stay on business. Booked a deal with a Superior double room with continental breakfast. The chap on reception was pleasant, efficient and very helpful. As noted by others, the hotel is quite dark, but this wasn't a problem for me. The room was modern, clean and comfortable; a good sized bathroom with bath and rain shower, and good toiletries on offer, and the large bed was great, with the dark blackout curtains meaning I wasn't woken at 5.00am as the sun came up! The evening meal in the Brasserie was a pleasant affair, not too crowded, served quickly by friendly staff, and a good choice of food available. I ordered just a main course, and was told this was likely to take about 30 minutes, so I decided to order a starter to nibble on in the meantime, but it turned out that my main meal arrived very quickly - the cynic in me may say this was a ploy to get me to order a starter - but nevertheless, the starter was very nice too, so I wasn't too troubled by this! Drinks were expensive, as expected in a good city centre hotel. Breakfast the next day was great, I upgraded to the full English for an extra £2 (it would be rude not to!) and it was worth it, very nice breakfast indeed which set me up for the busy day ahead. All in all, a good experience and somewhere I would stay again if all of the rooms are of the same quality.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MuzyMinty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed July 27, 2013 via mobile

stayed on the 26th of july and got a great deal,84pounds! check in was a breeze! fantastic reception staff! that nice got them some choccies!!room superb! hit the bar at 3pm and stayedtl there until bed time! james,jamie and paul what a great team! i have spent so much time away from home with work and the staff you have are first class! i drank and chatted and laughed all night! thankyou guys!! please thank them for me!! i spent 300quid last night and to be honest i didnt care! had the time of my life!! what fun!!food amazing and has to be the best time ive had away by myself!! paul your cocktails weird and wonderful! jamie your knowledge of rum is second to none! and james what can i say exept a huge thankyou for making me most welcome! AMAZING!! please if you get the chance stay here!!!!!!! kindest regards craig room 217 x

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 237craig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Malmaison Reading

Property: Malmaison Reading
Address: 18-20 Station Road, Reading RG1 1JX, England
Location: United Kingdom > England > Berkshire > Reading
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Reading
#6 Business Hotel in Reading
#10 Romantic Hotel in Reading
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Malmaison Reading 4*
Number of rooms: 75
Official Description (provided by the hotel):
The brief encounter, that fleeting glance from across the platform, a longing to be with the one you shouldn't...Meet me outside the station at this gloriously converted rail hotel. You shouldn't have this much fun so close to Heathrow, but you will at Mal. You shouldn't find a train set in your room, or a bath big enough for two, for that matter. ... more   less 
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Also Known As:
Malmaison Reading Hotel Reading
Malmaison Hotel Reading
Reading Malmaison Hotel

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