My wife and I recently spent almost 2 weeks at this hotel.
Our overall experience was above average However :-
Just like a recent 'expedia' travellers review (June 2012) I booked a Queen Bed through Hotels.com.
But when I arrived, reception told me that the reservation had come through as 2 singles and the girl "IMMEDIATELY" followed it up with "I am not allowed to change it"
Luckily I had printed the confirmation and as I was staying 13 nights, I strongly insisted on talking to the manager. After quite a discussion they finally agreed to change it to a double but made a big point of saying that they were doing me a BIG Favor!!
I don't know what the travel sites can do to guarantee a booking like this, but my guess is that this hotel does not have as many rooms with Queen Beds as they advertise and are ready to switch anybody that arrives by 'pretending' it came through as 2 singles.....More
- Free Wifi