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“why do people always look for faults???????????????”

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The Reading Lake Hotel
Ranked #30 of 32 Hotels in Reading
Cardiff, United Kingdom
Level Contributor
179 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
“why do people always look for faults???????????????”
Reviewed February 4, 2013

really enjoyed this hotel, had a group on deal and proved to be excellent value for money
in a remote location and you would think, surely no hotel down here!!!

lovely and clean, nice spacious room, warm room (if you know how to use the heater system)
staff very friendly

BREAKFAST AMAZING!!!!! EAT AS MUCH AS YOU WANT!!!!!


some advice

bar very expensive
resturant very expensive

Hungry horse and Harvester very close by (DO NOT BOOK TAXI VERY EXPENSIVE)

  • Stayed January 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KarlandCathJohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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499 reviews from our community

Traveler rating
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    128
    110
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (128)
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English first
Hampshire
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed February 4, 2013

Was booked into this hotel by the company for a 1 night stay whilst attending a 2 day seminar in Reading, it used to be called Kirtons Farm I believe and used to host water ski'ing events back in the 80;s, and the1980's is where it appears to be stuck.

First of all, its down some narrow country roads, including an interesting 6ft width restriction made out of 2 great big iron bells, so if you drive anything slightly wide (discovery, Range Rover, Aston Martin, Ford GT40) go really really really slowly through these, its not sign-posted, but apparantly it used to be called the Copthorne so follow the brown signs for the Copthorne and you will be fine.

Check-in was efficient enough, although walking to the room, there was a definite damp, musty smell, which being a hotel on the lakeside (any more rain and it would have been a hotel in a lake) wasnt wholly surprising, the whole place needs a revamp, its tired and dated.

My room was big enough, with a sofa and table and a door leading to a balcony overlooking the lake, however, with all the wet weather, there was a note stuck to the door saying not to use the balcony, and peering out of the door in the dark night, you could see the water lapping up over it.

The room was warm enough, however some of my colleagues complained saying their rooms were too cold and there were plug in heaters in their rooms, the only positive thing i can think of is, i have never known a bath fill up so quickly, the taps were like industrial strength and pressure, I reckon you could strip paint with the force of the water coming out of them, but the bath filled in about a minute and the water was hot, so thats a positive.

Didnt sleep well as the pillows were hard and some sort of foam.

Had a drink in the bar, and the staff seemed nearly as tired of the whole thing as the rest of the hotel, I asked for a bottle of Sol beer and the barman (more like a barlad) asked if I really really wanted a lime in it, as he would have to walk to the kitchen, i said dont bother, then I sat down and you could actually see the kitchen from the bar area.

Chose not to eat here and instead went into Reading by taxi to a very nice Indian which I will review shortly.

Breakfast, your average kept warm on a tea-light type fare and a toaster that you had to feed your bread through 3 times before it resembled toast.

I wont be coming back.

Room Tip: If you get one on the second floor, it MIGHT NOT smell damp and musty.
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  • Stayed January 2013, traveled on business
    • Value
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Helpful?
6 Thank Telecoms2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Reading hotels

SOUTHAMPTON
Level Contributor
151 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed February 3, 2013

Seriously, the weakness of the coffee and the obvious dilution of the orange juice were the only aspects of one night at the Lake Hotel that could be cause for complaint. The hotel is easy to get to off the A33 if you follow brown signs to "Copthorne Hotel", which onle change to Lake Hotel at the entrance gates. Our room was on the top floor with a great view of the lake, with groups of ducks to watch in the evening and a family of swans to see in the morning, as well as the morning sun touching a wing of the hotel, encouraging some guests to emerge onto their balconies(briefly) in various ensembles of nightwear. Our room was all that one would expect in a modern hotel, the staff were efficient (apart from the receptionist not advising us on checking-in that a reservation would be neceassary to secure a table for dinner that evening) and welcoming, and there were no signs of dust or grime anywhere. We were glad the bathroom taps had signs warning us of "very hot water": scalds were thus avoided! One strange practice was that if you sat at an easy chair or sofa for your evening meal (having arrived without a reservation) your meal was not accompanied by either a bread-basket or candle! A small omission, but strange nevertheless! If you wish to have a short isolated retreat from the world, Lake Hotel is fine!

Room Tip: Ask for one on an upper floor for the best views.
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  • Stayed February 2013, traveled as a couple
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Helpful?
1 Thank obsSouthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, Hampshire
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed February 1, 2013

Spent 2 nights here as part of the Groupon deal. Definitely not 4-star and the hotel generally could do with some updating, but in all for £59 per night there were a few niggles but no complaints. You get what you pay for and for that price it was fine.
Our room and bathroom were spacious (although it had smallest double bed we've ever had in a hotel), it was very clean and the lake outside was lovely in the morning when the swans and ducks came to say hello. On our first morning we turned up for breakfast at 9am (they serve 7.30-10.30) and it wasn't great (some bits cold or run out), but the next day we'd learnt our lesson and arrived at 7.40am and had the place and food pretty much to ourselves which was much better. The serving staff appeared to be stepping on eggshells around the chef - only scrambled egg was on self-service for the cooked breakfast, but to be fair once my husband enquired about a fried egg it did eventually appear.
The Groupon offer wine was better than I had anticipated, it would have been useful to have had free WiFi.
Would we come again ? Probably if we had to come back to the area and there was still a good deal. It's a pity though because with just a little bit of effort and money the hotel could be capable of 4 star as it is in a lovely spot.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jo2477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgwater
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed January 30, 2013

Having read previous reviews before staying at this hotel I expected an awful weekend but the reviews are harsh to say the least.
We had a Groupon voucher for one nights stay, again with chocolates & wine. We decided to make a wekend of it & booked an extra night. The staff were very helpful when I booked by telephone & again when I checked to make sure everything was OK a bit closer to the date due to the weather conditions.
On arrival, we were welcomed & check in was very efficient. We were given an apartment in the octangular part of the hotel, which comprised of a bedroon, lounge & bathroom. We were very happy with our accommodation. The rooms were warm & clean. We had tea/coffee making facilities (including kettle). We had patio windows in both the bedroom & lounge onto the balcony with views across the lakes. Our bed was very comfortable & we both slept very well.
Breakfast was served both in the bar & restaurant, so there was no problem with seating. We also had dinner in the hotel on the second night, again very pleasent & we were able to have our free bottle of wine with that dinner.
I'm not sure if changes had been made between the last reviews & our visit but we would recommed this hotel.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tammie007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed January 30, 2013

Check in was pleasant and efficient, we arrived and were greeted by the chap on reception after he'd finished with the couple in front of us. We arrived just before 4pm, hungry after a long drive, and asked if there was food being served - the receptionist explained that dinner service didn't start till later, but we were welcome to go to the bar for drinks, sandwiches and nibbles. We checked in and skipped off to our room - excited at the romantic plans we'd made for the weekend and that evening. We emerged a short time later (now so hungry I could have eaten my shoe) and went to the bar, which was quiet, but for some reason it still took some time to attract the attention of the bar-man. Eventually he skulked over, and greeted us with a "yeah?" - unperturbed, it was going to take a lot to spoil my good mood, I proceeded "good afternoon, how are you today". Returned with a blank look and 100yard stare. Again, smiling, I said "we wondered if it would be possible to order some drinks and food please?", the response was "drinks, yeah - this is the bar! No food yet, you have to wait for the kitchen to open in an hour or so". When I explained reception had advised us we could order a sandwich here, this was met with total bafflement - "you wanna sandwich now, when the kitchen opens in over an hour????" The tone of the response was as if I'd suggested consuming his first born, not just asked for a cheese n pickle. We smiled, bid him a good afternoon and headed to the car to find local pub grub. We returned a while later having shared a couple of starters at a local and very pleasant gastro-pub (the Cunning Man) to stave off the hunger pains in anticipation of a late dinner back at the hotel. After a few hours relaxing in the room, enjoying the fab views over the lake and having read the guest information, which stated the bar was open for food and drinks up-to 11pm, we retired to bed for a snooze having set our alarms for 9pm to give us time to shower and dress for dinner. In the spirit of an informal, evening we decided to dine in the bar area, which we were please to see was now staffed by someone else. We were acknowledged on arrival and told there would be someone with us in a moment, after waiting for a few mins, I went to the bar to order some drinks and confirm when our order would be taken. Here I was greeted by the same unhelpful chap that had earlier led to our exit, "good evening is it possible to order some food and drinks please" the response was astounding "drink, yes - it's a bar, food is finished at 10 o'clock" (it was now around 10:15).
Everything is too much trouble for the staff at this establishment, and it is made obvious to the guests in the manner, and the quality of their work and total lack of effort. The sooner this place closes the better - potential new management should be warned, culture change like what is needed here is nigh on impossible.

Room Tip: To get a good room, book somewhere else, or sleep in your car.
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  • Stayed January 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
8 Thank Jazz G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 27, 2013

This hotel could be so much better. If you are expecting more than 2 star you will be disappointed.
Room was very very cold, the bed was very old, the pillows were flat with no spares in the room, tea and coffee supplied but no Kettle ! TV remote broken, balcony was flooded due to high water (not the hotels fault)
Bathroom was tired, all the tap/shower fittings are stained and look awful, cracked tiles and dirty grouting, toilet roll holder missing, extraction fan didn't work.
Breakfast was good but the service was poor, tables not cleaned and had to ask for plates and cutlery. On a positive note the room had a great view!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Tony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Reading Lake Hotel

Property: The Reading Lake Hotel
Address: Pingewood, Reading RG30 3UN, England (Formerly Copthorne Hotel Reading)
Location: United Kingdom > England > Berkshire > Reading
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#8 Luxury Hotel in Reading
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Reading Lake Hotel 4*
Number of rooms: 81
Reservation Options:
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Also Known As:
Reading Copthorne Hotel
Copthorne Reading

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