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“Not 4 Star with luxurious bedrooms” 2 of 5 bubbles
Review of Parkside International Hotel

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Parkside International Hotel
Ranked #29 of 32 Hotels in Reading
Leeds, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Not 4 Star with luxurious bedrooms”
2 of 5 bubbles Reviewed February 23, 2012

We arrived at the hotel which seemed very quiet insidem busy road outside. The sign outside stated 4 star with luxurious bedrooms. We had a family room which was very basic, a double and a single bed. There was a table to sit at, a couple of drawers and a wardrobe. The shower only ran boiling hot water, the sink tap sprayed water all over the floor, could not reach the toilet paper when using the loo. The tv would not work so no good for our toddler to entertain. Bedrooms were worse than a travelodge and very hot even with the window open. The only good thing was the cooked breakfast. Very limited choice for continental and help yourself to tea & coffee. When we checked out no one even asked what our stay was like, just took the room key. Expensive for what it is. Will not stay again.

  • Stayed February 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank HAPPIEBEE28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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124 reviews from our community

Traveler rating
    13
    16
    39
    22
    34
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed February 2, 2012

There are too many bad things about this hotel to list, but here are the highlights:
1) Brown water came out of the shower.
2) My room smelled of smoke and was pretty dirty.
3) It took ages to check in & out as the staff were so 'relaxed' (i.e. lazy & rude).
4) The evening meal didn't really taste of anything and was ridiculously expensive.
5) Breakfast took ages to arrive and didn't taste great. Better than the evening meal though.
6) When I asked to use an iron and ironing board, the receptionist looked at me as though I was from another planet. No iron, or ironing board, ever materialised.

  • Stayed October 2011, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank j b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Reading hotels

Birmingham
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed October 12, 2011

miserable service
rooms bog standard
curtains hanging down
tv not working properly
no pride in hotel what so ever

  • Stayed October 2011
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank lezzaboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed September 30, 2011

check in was nice and friendly (blond lady)she knows what she was talking about,rooms are standard but for 2 little bit small could use a canopener to get in or out continental breakfast buffet poor but full hot english breakfast makes for it if you get your own caffe but thats ok and since i was the only one in the restaurant the waiter wouldnt bother for one person ok too because he looled like he just came out of the washer and dryer (was small enough to fit in )and that i had to look at 3 mornings in the row lunch and dinner i didnt have eat in town but i had a upsacker before i hit the sack bar restaurant lounge on large room no personality and always empty maby 1or2 guests and my favorit waiter sleeping behind the bar hope dreaming of his dryer check out was ok i refrained from asking any questions i think it was to early for her so took my bag said good BUY and on the way out i was woundering....................BINGO

  • Stayed June 2011, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
Helpful?
2 Thank jwswing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochford, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed September 4, 2011

If you check in and they try & put you in the Lawns Hotel next door - ask for a full refund & walk away! We had gone down for the Reading Festival, so were stuck with this dreadful hotel. The annexe smelt awful, we were give a double bed in a single sized room, the lights did not work & there were lots of cobwebs. We asked to be moved but at 4pm were told the hotel was full, even though we saw several people check in after us to the main hotel! After much compalining we were moved to the main hotel the next day. Rooms here were fine but poor sound insulation and there is no info in the rooms at all & certainly no Welcome message. The manager was very unhelpful & this filtered down through most of the staff. There are loads of other hotels around - use them instead !

Room Tip: Annexe disgusting, Main hotel OK
See more room tips
  • Stayed August 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank BATPIG21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashford, Kent
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed August 21, 2011

Stayed for one night on a girls night out. Amazing value for money with full English breakfast included. Staff were all very polite and attentive and it is their smiling faces that make me write this as a positive review. The hotel is tired but tries hard. The bed was comfortable and the shower was amazingly good! On the negative side I found the room a little dirty, the radiator was black and the mirrors needed cleaning. There were some odd stains in the bath and hairs on the floor. I found the room noisy and hot.

  • Stayed August 2011
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank macavity22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mattishall
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed September 30, 2010

Parkside was advertising a special rate of £55 per night inc. breakfast, which, looking at the website, offered good value for money compared with the local Premier Inn/Holiday Inn Express etc.
However, when I rang to confirm they'd recieved my internet booking the gentleman who answered was absolutely adament that breakfast wasn't included, despite the offer being on the website. I printed this off and took it with me.

Upon arrival in the reception area, there was no welcome by the receptionist, just "are you bookiing in?". Having walked in with two bags and a suit carrier, I would have thought that this would have provided her with a reasonable hint, but I felt obliged to answer her before the attack dogs were released.
My room was on the 3rd floor, easily accessible via the lift, was spacious, spotlessly clean and comfortably furnished, with free WiFi.
The bathroom was a bit dated, but everything worked and again, it was spotlessly clean.
My only comment regarding the room would be that, aside from the bible, there was absolutely no literature whatsoever in it, nothing about the hotel services and amenities or the local area. Since the hotel is clearly used by employees of contractors staying for a few days whilst working in the area, as well as others, I would have thought they'd appreciate having such knowledge to hand.
I was woken at 3am by someone whom I assume was leaving to catch an early flight, but I suppose that could happen in any similar hotel.
I had a few drinks and a sandwich in the bar that evening, and whilst I couldn't fault the quality of the food or the prices charged, the staff were equally as charmless as their colleague on the reception area.
My plans for the following day changed and I had to leave before breakfast was served, I also forgot to mention the issue with breakfast prices etc as this would have been £10 extra, not the end of the world but a point of principle.
The gentleman manning the reception desk when I checked out was marginally more polite, at least he did say good morning but when he'd checked that the bill was settled the parting shot was "you can go now". That again lead me to wonder if hired Goons were lurking nearby in case I did actually make a complaint.

Parkside is good value for money and spotlessly clean, but the staff need a serious dose of charm school and instruction in customer service techniques.

  • Stayed September 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank marklowery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parkside International Hotel

Property: Parkside International Hotel
Address: 72 Bath Road | Berkshire, Reading RG30 2BE, England
Location: United Kingdom > England > Berkshire > Reading
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #29 of 32 Hotels in Reading
Price Range (Based on Average Rates): $
Hotel Class:3 star — Parkside International Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Parkside International Reading

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