My husband and I only visited the house as it was absolutely tipping it down with rain outside. Inside the house was a well structured tour. The volunteer was very friendly and helpful. We arrived with our pram, after being told by the man at the ticket desk the pram would be fine in the house (It really wasn't). The volunteer suggested to leave the pram in a safe place and even gave my husband a little hip thing to help carry the baby whilst we went on the tour. I found all the staff here , bar the man at the front, very helpful and friendly. The house itself has an interesting history and I loved all the collections and story behind this stately home. We'll definitely be coming back another day when the sun is out.
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