We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Cheap doesn't have to equal poor but in this case it did!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
ibis Styles Reading Centre
Ranked #28 of 31 Hotels in Reading
Cardiff, United Kingdom
Level 3 Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Cheap doesn't have to equal poor but in this case it did!”
Reviewed May 20, 2013

This was a guys racing trip with two rooms booked.
Positives - free car park, central location and cheap.
Negatives - 1) Bar not open at 11.00pm when we returned to hotel. 2) My twin room a little run down but would have been acceptable but when I went to flush toilet - no water in cistern, and looked to have been dry for some time, moved to much nicer room (although damp on bathroom ceiling). 3) Only one hand towel and one bath towel between the two of us, rang down for more and they brought them up quite quickly but hand towel was actually bath mat! 4) Next morning tried turning TV on and no signal. 5) Friends in triple room rang us at 8.30am to say they had turned on shower and water was brown, they let it run for a long time (until it filled bath) and it was still discoloured!!
Time to go - we all dressed and had checked out by 9.00am, I think its fair to say we didn't expect a lot but certainly expected functional services.

Room Tip: Try another hotel!
See more room tips
  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WelshWayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartReading, General Manager at ibis Styles Reading Centre, responded to this review, May 28, 2013
Sorry to hear that you were disappointed with your stay at The Quality Hotel in Reading. I will look into your comments and get back to you. Please send me your contact details so i can come back to you.

Kind Regards

Stuart Hall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

297 reviews from our community

Traveler rating
    18
    63
    99
    62
    55
See reviews for
16
46
40
136
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 15, 2013 via mobile

I booked this hotel last minute for a business trip, my company usually use the Majestic but it was fully booked due to a big football match being on In reading. Was quite worried about what the hotel would be like when no one had heard of it.
Reception has been recently refurbished and was clam looking. When we checked in we were told that we had been upgraded to a suite! Only down side of the hotel is the stairs needed a lift carting my laptop and case up two flights of stairs. When I got to the suite I was very happy the room was decorated lovely, clean and very big. We had our even meal in the restaurant the Indian and my work colleague loved the Lamb rogan josh and said it was the best one she'd ever tasted. Breakfast in the morning was lovely though I didn't do the full english.
All in all was very happy and if I go back to reading will definetly be using again

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Welshy1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartReading, General Manager at ibis Styles Reading Centre, responded to this review, May 28, 2013
Thank you for taking the time to write a review. I was pleased that you enjoyed your stay at The Quality Hotel in Reading and that you enjoyed the foon in the Royal Tandoori.

I look forward to welcoming you back in the future.

Kind Regards

Stuart Hall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 2, 2013 via mobile

Having made the simple mistake of booking the wrong day on out company booking system 1 day out (choosing the day i was booking rather than the next day), I was appalled that the quality hotel would not refund the previous day booked late st night so too late to apply a cancellation policy to...even though I turned up to day the next day...inhospitable and rubbish!

There is a curry house down stairs...seated at 21.30 order taken at 21.55...10 minutes on...still waiting for the poppadums!!

This is crap!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shoodybong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartReading, General Manager at ibis Styles Reading Centre, responded to this review, May 8, 2013
Thank you for your feedback and i will look into your comments feel free to contact me on stuart@georgehotelreading.com to discuss further.

Kind Regards

Stuart Hall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Reading hotels

Taunton, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 13, 2013

I had to book at the last minute after a meeting in London. The staff were really helpful as I struggled with a bad mobile signal on the train. The hotel is 5 minutes from the station. Recent refurbishment of lobby made me feel welcome. The room was clean, the bed was comfortable and there was already an iron and ironing board saving me the bother of having to ask for one.
The Royal Tandoori restaurant is attached to the hotel and is one of the best Indian restaurants I have been to. Breakfast in the morning was good and the service was thoughtful and low key. All told, this hotel is excellent value and right in the heart of Readinjg close to The Oracle and train station. I understand they also have parking. I'll be back, as I visit Reading on business frequently.

Room Tip: With such good value, go for a double.
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Guy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartReading, General Manager at ibis Styles Reading Centre, responded to this review, April 17, 2013
Thank you for your very kind words. They are much appreciated and my team will be delighted to hear that you enjoyed your stay at The Quality Hotel Reading.

I look forward to welcoming you back in the near future.

Kind Regards

Stuart Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 3, 2013 via mobile

I stayed here for 4 nights with work and that was enough. When I walked in to the hotel the reception area it has been recently refurbished and is very welcoming however don't let this lead you into a false sense of security. When I entered the room it was dated, smelt of curry, had light bulbs out, marks on carpet and walls and noisy from kitchen extractors (despite ringing prior to arrival for a quiet room). The bathroom again was dated and dirty with mould in the tile grout. To be fair the shower was very powerful however you either had it cold or hot, there was no middle ground. The restaurant at the hotel is an Indian and this was extremely nice food and would recommend it and was a reasonable price! I didn't eat here everyday as 4 nights of Indian is a bit too much but I could also dine in the George hotel around the corner with my company allowance. Breakfast was okay, nothing special however I wouldn't pay £9.50 for it! All in all if I had a choice I would not stay here! And I am going to tell my company not to use this hotel again as it doesn't give what it says on the tin, quality! The only 1 good thing is that the staff were friendly but that wouldn't make me return any time soon.

Stayed April 2013, traveled on business
Helpful?
Thank jordiboi_91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartReading, General Manager at ibis Styles Reading Centre, responded to this review, April 11, 2013
I am sorry that on this occasion you were dissapointed with your stay at The Quality Hotel in Reading. I treat all feedback with the utmost seriousness and am currently investigating your comments.
Please feel free to call me on 01189 583455 to discuss further

Kind Regards

Stuart Hall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 27, 2013 via mobile

You get what you pay for! Cheap hotel needs a refurb but if you only want to stay for one night then its fine! Rooms small and need updating, breakfast ok for the price you pay! Basic accommodation but can't expect anymore for the price!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suztayz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartReading, General Manager at ibis Styles Reading Centre, responded to this review, March 28, 2013
Thank you for your comments and was pleased you enjoyed your stay at The Quality Hotel in Reading.

Kind Regards

Stuart Hall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 26, 2013

For £40 on a saturday night it was good value. Nice double room, although corridors everywhere. I had a problem with my shower and someone was up within minutes to fix it. Breakfast was also nice. Would go back

  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dale S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartReading, General Manager at ibis Styles Reading Centre, responded to this review, March 27, 2013
Thank you for your kind comments. i was glad to see that you enjoyed your stay at The Quality Hotel Reading and look forward to seeing you again in the future.

Kind Regards

Stuart Hall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Reading hotels
0.2 mi away
Ibis Reading Centre
Ibis Reading Centre
#11 of 31 in Reading
1,002 reviews
0.1 mi away
Mercure George Hotel Reading
0.2 mi away
Novotel Reading Centre
Show Prices
Show Prices
Show Prices
1.7 mi away
Ibis Styles Reading Oxford Rd
0.1 mi away
Great Expectations Hotel & Bar
0.3 mi away
Malmaison Reading
Malmaison Reading
#5 of 31 in Reading
987 reviews
Show Prices
Show Prices
Show Prices

Been to ibis Styles Reading Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ibis Styles Reading Centre

Property: ibis Styles Reading Centre
Address: 4-8 Duke Street, Reading RG1 4RY, England (Formerly Quality Hotel Reading)
Location: United Kingdom > England > Berkshire > Reading
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service
Hotel Style:
Ranked #28 of 31 Hotels in Reading
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Styles Reading Centre 3*
Number of rooms: 52
Official Description (provided by the hotel):
Hotel situated in the quaint riverside district of Reading and right in the centre close to the Oracle Shopping centre and Rail Station ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Choice Hotels, Hotels.com, Booking.com, Priceline, TripOnline SA, Travelocity, Hotwire, Cancelon, Cheap Tickets and HotelQuickly so you can book your ibis Styles Reading Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Royal County Reading
Hotel Royal County

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing