I stayed in this hotel for one night, after attending a company meeting at the Reading Conference Centre next door. I have to say I was very impressed with the professionalism of the staff in this hotel, in the main. The only downside was The Cafe restaurant staff.
On arrival, even though it was 0930, the concierge offered to take my bags and have them taken up to my room once it was allocated. As it turned out, a room became available, so it was allocated to me. Even so, they still took my bags up for me.
The bar is not bad. Only keg beer and lagers, and wine at an eye-watering £9.00 for a 250ml glass. Plenty of seating. My room was on the second floor and a very generous size. Double bed, although the mattress could have done with replacing as it had a very noticeable dip (canyon?) on one side. Usual computer desk with good quality free WiFi, and small occasional table should you have had a room service dinner.
The Cafe restaurant had been booked for us to have a dinner on a set menu basis. I have Type 2 diabetes, and to my knowledge, my employers passed this on to the hotel. Nonetheless, when I asked for an alternative to the Chocolate Marquise pudding, I was told there was none. When I pointed out that I had diabetes, and there was no way I was going to eat that much sugar, the waitress grudgingly said that she would see what she could do. Eventually, a plate of fuit with fruit sorbet appeared. Clearly, the 'sugar' aspect has missed them completely, because as nice as the sorbet was, it was loaded with sugar. I might have put it down to confusion over a set menu, if it was not for a pet 'peeve' of mine: I sat down for breakfast at a table for two. Despite the fact that they could see I had a newspaper, I had to ask for the extra cover to be removed. Now I appreciate the staff have to reset the table afterwards, but does it really take that much longer to lay two covers than one? Also, in the interests of making space, I said I did not need the milk jug, but the waitress said she had to leave it there.
Overall, this is a very nice hotel, the rooms are excellent, and the shower works beautifully. The visit was spoiled only by the experience of The Cafe restaurant.
- Official Description (provided by the hotel):
- Situated just off the M4 motorway at junction 11, the Millennium Madejski Hotel Reading is ideally located for those who want to visit the wonderful countryside within Royal Berkshire. The hotel also forms part of the impressive Madejski Stadium Complex, incorporating the Royal Berkshire Conference Centre, and home to both Reading Football Club and London Irish RFC. Nearby we have Legoland, Windsor Castle and for those who enjoy the races, Ascot, Windsor and Newbury are all within easy reach. Other areas of interest include, Henley, Oxford and London is only 20 minutes away by train.The hotel has leisure facilities which include a swimming pool and gym. The hotel also offers complimentary Wi-Fi and car parking ... more less
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- Also Known As:
- Millennium Madejski Reading
- Reading Millennium Madejski Hotel