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All reviews pentahotel reading free movies q park great hotel huge bed air con great shower reception area quiet room modern hotel business trip car park busy road would stay again reading festival central location town centre
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8 - 13 of 2,975 reviews
Reviewed 2 weeks ago via mobile

Was a good night out Laura at reception looked after my drunk friends and was super helpful. Polite staff at the bar and waiting. Only problem was the drinks where expensive and I paid 9.60 for a double vodka coke

Date of stay: February 2019
Trip type: Traveled with friends
Thank LHF4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PedroM7997, General Manager at pentahotels Reading, responded to this reviewResponded 1 week ago

Dear LHF4,
Thanks for taking the time to review pentahotel Reading and awarding it 4 Stars!
I am delighted with your review and really happy that you enjoyed your get away with us.
The team is very friendly and dedicated, the bar prices are very competitive for Reading...
Hope to see you again soon.
Warmest Regards,
Pedro Mendes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Room 57Parking 17Breakfast 30Still good value for centre of town. Looked very smart in lobby / lounge but didn't use it . 2 single duvets on a king size double is new one for me . Reception counter is so big could barely hear the receptionist .

Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dselbarto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PedroM7997, General Manager at pentahotels Reading, responded to this reviewResponded 1 week ago

Dear dselbarto,
Thanks for taking the time to review pentahotel Reading.
I am glad you had a great experience and found it value for money.
Top tip - please validate your parking ticket at reception and get a discount at Q Parking.
Hope to see you again soon, Regards,
Pedro Mendes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

I like the size of the room and the shower is good. The issue though was that it was absolutely freezing in the room, and i had to have multiple clothing and blankets on. Taking a shower in the morning in that freezer was not a nice experience. The central heater did not add any value and when i told the reception abt it they promised maintenance would fix it. But of course there was no change the day after. Pity as this ruined what could have been a good stay. And the elevators door are super slow to open and close, a small detail but frankly very annoying when the lift stops at each level

Date of stay: January 2019
Trip type: Traveled on business
Thank JetSky88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PedroM7997, General Manager at pentahotels Reading, responded to this reviewResponded 1 week ago

Dear JetSky88,
Thanks for taking the time to review pentahotel Reading.
Really appreciate your honest feedback and will take on board the points raised.
Please accept my sincere apologies.
Hope to see you again soon,
Regards,
Pedro Mendes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Nice hotel, slow service. Took a while to check in, the queue was long and also dinner in the evening took over an hour even though the restaurant was not busy. It was very disappointing as we could have gone somewhere else to eat.

Date of stay: January 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Discover02053644719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PedroM7997, General Manager at pentahotels Reading, responded to this reviewResponded 2 weeks ago

Dear Discover02053644719,
Thanks for taking the time to review pentahotel Reading.
Really appreciate your honest feedback and will take on board the points raised.
Hope to see you again soon,
Regards,
Pedro Mendes
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Stayed for one night (Sat 26jan 2019) service fantastic at reception, room a good size. The bed was ginormous. Blackout curtains worked, had a room overlooking Oxford Rd but not disturbed by any noise , great Shower, we did not dine at the hotel so cannot comment on food quality. We will definitely be back when next in Reading

Date of stay: January 2019
Trip type: Traveled with family
Thank alanpK466XT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PedroM7997, General Manager at pentahotels Reading, responded to this reviewResponded 2 weeks ago

Dear alanpK466XT,
Thanks for taking the time to review pentahotel Reading and awarding it 5 Stars!
I am delighted with your review and really happy that you enjoyed your get away with us.
Hope to see you again soon.
Warmest Regards,
Pedro Mendes
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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