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“Pleasant stay”
Review of Hilton Reading

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Hilton Reading
Ranked #3 of 31 Hotels in Reading
Certificate of Excellence
GreenLeadersGold level
England
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Pleasant stay”
Reviewed August 22, 2013

Had everything we wanted. The staff couldn't be anymore helpful. The pool was lovely. We booked an ordinary room but I am disabled and they were more than helpful moving us to a disabled room. The hotel was clean and we felt like V.I.P's

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank happydaysawayaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aimee A, Guest Relations Manager at Hilton Reading, responded to this review, August 28, 2013
Dear IandyKizzy

Thank you for your review on Hilton Reading.

Your comments are very encouraging and an absolute pleasure to read. I was delighted to read that our staff were able to make you feel in such a way.

Thank you for taking the time to offer great feedback. I do hope that we will have the opportunity of welcoming you back to the Hilton Reading once again in the near future.

With kind regards
Aimee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Manchester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 20, 2013

Great hotel comfortable room excellent facilities, peaceful and quiet and a wonderfully comfortable bed! Staff were attentive yet discrete and only to willing to be helpful. Despite a big wedding taking place in the hotel the corridors and hotel room were peaceful and quiet and I had not trouble sleeping at all.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Dave W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aimee A, Guest Relations Manager at Hilton Reading, responded to this review, August 28, 2013
Dear Dave W

Thank you for posting such a positive comment following your stay at the Hilton Reading.

We are pleased to see your stay was a pleasant one and look forward to another opportunity when we can welcome you back once more.

In the meantime, I wish you a pleasant week and remain for now with kind regards

Aimee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 18, 2013

Had a wedding in Sonning to go to and stayed at the Reading Hilton for one night. Friendly staff and fast check in. I think the location is quite good. Easy to find as its close to the m4. Loads of free parking below the hotel. Room was clean and price was a bargain. Ideal if attending a Reading football match as stadium is within walking distance.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JeannetteM555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aimee A, Guest Relations Manager at Hilton Reading, responded to this review, August 28, 2013
Dear Jeannette M

Thank you for your review on Hilton Reading.

Your comments are very encouraging and an absolute pleasure to read.

Thank you for taking the time to offer great feedback. I do hope that we will have the opportunity of welcoming you back to the Hilton Reading once again in the near future.

Kind regards Aimee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 18, 2013 via mobile

Stayed after getting a spa deal from last minute.com. Hotel was spotlessly clean, staff friendly. Rooms very comfortable with tea and coffe making facilities. Very comfortable bed and it was huge! Had a massage in the spa which was lovely, used the spa facilities pool sauna and steam room all very clean. Dinner in the restaurant was brilliant. Quick efficient staff. Breakfast was lovely, buffet style with lots to chose from. Would definitely recommend this hotel!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xZOEYx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aimee A, Guest Relations Manager at Hilton Reading, responded to this review, August 28, 2013
Dear xZoeyx

Thank you for posting such a positive comment following your stay at the Hilton Reading.

We are pleased to see your stay was a pleasant one and look forward to another opportunity when we can welcome you back once more.

If I can assist you further before then I'd be happy to hear from you and ask that you contact me on the below e-mail address.

In the meantime, I wish you a pleasant week and remain for now with kind regards

Aimee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerset, United Kingdom
Level Contributor
118 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed August 18, 2013

Great Hotel; upgraded to a deluxe room..... bed was 3 pillows wide and very comfortable. Hilton have really raised their game in their newer more modern hotels and this one has an excellent facility for business users in their conference/ business suites.

Food is great, although not cheap & portions aren't massive. Good wine list, again not cheap but excellent 'run of the mill' choices ( £30 for Nobilo Sauvignon Blanc and a 2009 Chateau Neuf du Pape was drinking now at £42).

Will use it again!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ken P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aimee A, Guest Relations Manager at Hilton Reading, responded to this review, August 28, 2013
Dear Ken P

Thank you for posting a review on the hotel and for leaving positive comments. Your comments are very encouraging and an absolute pleasure to read.

In terms of the pricing and the not so positive, I appreciate your honesty and kindly assure you that comments will be looked at by colleagues with the view of making changes where possible.

Hilton Reading look forward to another opportunity when we can welcome you back once more.

With kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 17, 2013

Stayed at Hilton for 10th Anniversary break. Nothing at all negative.
Lovely modern hotel. Staff friendly and polite. Food lovely, with good service. Room clean and comfortable!
We had treatments ask for SOPHIE........Neck and Back Massage........fantastic......one of the best ever.
Will definately come back.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nefrett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aimee A, Guest Relations Manager at Hilton Reading, responded to this review, August 27, 2013
Dear Nefrett

Thank you for your review on Hilton Reading.

Your comments are very encouraging and an absolute pleasure to read.

Thank you for taking the time to offer great feedback, especially with regards to one of our Beauty Therapists Sophie. I do hope that we will have the opportunity of welcoming you back to the Hilton Reading once again in the near future.

With kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 17, 2013

We had a lovely stay at the hilton Reading, The Hotel was very clean and well maintained, rooms are spacious and we felt welcomed by all the lovely staff who are very professional nd attentive. We had our dinner at the Larder restaurant and the quality of the food was second to none, the staff was very polite and service was fast and effective. Many thanks to everyone at the Hilton Reading

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Julianna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aimee A, Guest Relations Manager at Hilton Reading, responded to this review, August 27, 2013
Dear Julianna A

Thank you for posting such a positive comment following your stay at the Hilton Reading.

We are pleased to see your stay was a pleasant one and look forward to another opportunity when we can welcome you back once more.

If I can assist you further before then I'd be happy to hear from you and ask that you contact me on the below e-mail address.

In the meantime, I wish you a pleasant week and remain for now with kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Reading

Property: Hilton Reading
Address: Lundy House Drake Way, Reading RG2 0GQ, England
Phone Number:
Location: United Kingdom > England > Berkshire > Reading
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Reading
#2 Luxury Hotel in Reading
#3 Business Hotel in Reading
#4 Romantic Hotel in Reading
#4 Family Hotel in Reading
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Reading 4*
Number of rooms: 210
Official Description (provided by the hotel):
The contemporary Hilton Reading hotel offers a warm and inviting atmosphere, just a 4 minute drive from Reading's historical city centre, the River Thames and the famous shopping centre, The Oracle. The hotel is situated on the Kennet Island Development just of the A33 and is within walking distance to the Madejski Stadium. Reading train station is only 4 minutes drive away and Heathrow Airport is a 25 minute drive.All of the spacious, air-conditioned Guest Rooms and Suites at the Hilton Reading hotel have been tastefully decorated and feature wired and wireless internet access, the latest in audio-visual technology, a large, ergonomic desk and comfortable Hilton Serenity® beds.Dine in the stylish Larder Restaurant, which offers a combination of local and international dishes with both modern and traditional influences and finish your meal with a cocktail in the relaxing Bar K. Tone up in the complimentary 24-hour Livingwell Health Club featuring Livingwell by Precor gym equipment, a heated, indoor swimming pool, sauna and a dance studio for a variety of fitness classes. Celebrate or hold a business function at the Hilton Reading hotel which features 8 flexible meeting rooms and a large Ballroom catering for up to 400 guests. ... more   less 
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Also Known As:
Hilton Reading Hotel Reading

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