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“Monumentally slow service” 2 of 5 bubbles
Review of Pizza Express

Pizza Express
Ranked #297 of 622 Restaurants in Oxford
Price range: $0 - $40
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Families with children, Kids, Large groups
Dining options: Breakfast, Late Night, Lunch, Dinner, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
Newbury
Level Contributor
18 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Monumentally slow service”
2 of 5 bubbles Reviewed January 26, 2013

The normal Pizza Express food, but unfortunately let down by very, very slow service. Yes it was Saturday lunch time, but how difficult is it to keep your customers informed? It's pizza; it can't possibly take that long to cook, but somehow it did!

It took 40 minutes for our starters to arrive during which time the table behind us who had arrived later had had their starter and their main course. Our starter did finally arrive with plenty of apologies but no explanation. We then sat and waited, but nobody cleared the plates. Then the main course arrived and we had to stack our own starter plates out of the way to make room for it.

The food was fine, but not the service. Pizza Express, the clue is in the name. Get it sorted.

  • Visited January 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
1 Thank GerbilOReilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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224 reviews from our community

Visitor rating
    56
    71
    45
    32
    20
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Oxfordshire
Level Contributor
55 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Perfect Pizza!”
4 of 5 bubbles Reviewed January 23, 2013

Popped in for lunch to an old favourite.
Great welcome, love the old building & full of a mix of families, couples and friends. Great pizza, as always here, friendly& efficient service. Does what is says on the tin!

  • Visited December 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank nickypooh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwick,
Level Contributor
177 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
“Outstanding, comfortable and excellent choice and food”
5 of 5 bubbles Reviewed January 20, 2013

This attractive restaurant, is tucked away in a side-alley off the main pedestrian road in Oxford. We were warmly welcomed and served by James, and had a really excellent pre-concert experience. The menu is good and varied with lots of choice, and contains lighter items as well as all the traditional pizzas and pastas. The food was first class, and the service outstanding- timely but not rushed, friendly but not obtrusive. Well up to the normal standard of Pizza Express - in fact one of the best.

  • Visited January 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank tracerWarwick_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
30 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Stylish pizzeria, suitable for families and others”
4 of 5 bubbles Reviewed January 7, 2013

Excellent pizzas and salads, good value. Bit noisy at lunch time on weekends, but couples can find less noisy places here downstairs.

Visited December 2012
Helpful?
Thank MovieDict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxfordshire, England
Level Contributor
83 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Son absolutely loved it”
5 of 5 bubbles Reviewed January 6, 2013

Went for a quick lunch after a museum trip. Children's meal was extremely good value for money, mine not so much. My son loved the little kids hot drink and the dough balls!

Visited October 2012
Helpful?
Thank plannergrrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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