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“Graduation Meal”
Review of The Trout Inn

The Trout Inn
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Ranked #123 of 634 Restaurants in Oxford
Price range: $10 - $52
Cuisines: British, Gastropub
Dining options: Breakfast, Lunch, Late Night, Dinner, Delivery, Outdoor Seating, Reservations
Restaurant details
Dining options: Breakfast, Lunch, Late Night, Dinner, Delivery, Outdoor Seating, Reservations
Kidderminster, United Kingdom
Level 4 Contributor
38 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Graduation Meal”
Reviewed June 25, 2014

Lovely setting on the banks of the Thames-outside table where we had pre-dinner drinks could have done with a good clean.
We were all looking forward to something special and it was not!
The meal was average and the serving staff were not friendly or very helpful.
My own daughter is a Restaurant Manager who was able to join us for her younger brother's special day said some basic staff training would not have gone a miss!

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Catherine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Date | Rating
  • Chinese (Traditional) first
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English first
London, United Kingdom
Level 6 Contributor
238 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
“An evening of magic by the river.”
Reviewed June 24, 2014

Had an unforgettable Valentine's day dinner with my wife. Tried the Sea Bass which was excellent. You will definitely need a booking or be prepared for very long waits. This place is famous, has an international clientele and always full. The food is high quality and the service nice and friendly. The place is old and has a lot of ambiance and character. The building is made of stone with the unique ochre hue of the Cotswolds in it.

They like you to linger on a bit and enjoy the place without putting you under pressure to make room for the next customer as soon as you've finished your food. I would suggest eating inside first if you are dining and then going out to the lovely river terrace for a few after dinner drinks.

I found the experience that evening almost magical. Would definitely go back.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank sam-zk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great location but terrible service and expensive food”
Reviewed June 24, 2014

The Trout sits on the banks of the Thames and the outside dining is excellent. It is only spoiled by the terrible service and the expensive prices. I had the Yorkshire Ham which consisted of two very small pieces of ham, two fried eggs and six fatty chips and paid £9.95. To add insult we had to wait 45 minutes for it to be served. Despite it's beautiful setting we won't be returning in a hurry.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank 8jphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire
Level 1 Contributor
4 reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Lovely location but awful food ruined an important celebration”
Reviewed June 23, 2014

We took our daughter to the Trout Inn for a family celebration after her university graduation ceremony, so we were all in high spirits and determined to enjoy our evening. The location was truly lovely and with tables set by the side of the river, we felt we had chosen the perfect restaurant for an important evening.

Unfortunately the food and service were so laughably awful that we were forced to complain about all but two of the ten dishes we received. It would take far too long to write a critique of every fault in this culinary horror show, so I'll mention just a few, so that readers can appreciate the scale of the problem at the Trout.

Grilled Salmon with a pea, edamame bean, feta and mint salad turned out to be a wildly overcooked salmon with frozen peas and beans...no feta, no mint, no dressing and apparently no seasoning. A medium-rare rib eye steak with bearnaise sauce (£20, plus extra £1.50 for sauce) with twice-cooked fries was actually a blue-raw collection of gristle and connective tissue with a tiny pot of hollandaise sauce and a few undressed, wilted rocket leaves and even fewer leathery chips that tasted of old oil and had clearly been hanging around in the kitchen since time immemorial. Welsh sea bass with asparagus and samphire would have been great if it had contained more than a single stub end of asparagus and half a stalk of samphire...oh and if the bass had not been overcooked, full of bones...ah yes, and if the unidentifiable sauce had acually tasted of anything.

I could go on...so I will....the white wine was only about one degree below room temperature, the artisan bread with olives were served after the starter with, for some unknown reason, horrible warm unripe olives and some kind of bizarre bitter and faintly antiseptic tasting ground spices submerged in the accompanying olive oil.

Quite honestly, I would have put a few of these problems behind us and got on with having a nice evening out, but the litany just went on and on and on.

To put this into some kind of context, we noticed that around us, other tables were also complaining about their food, including some friends who had a similarly dire experience. Particularly amusing was the tragic sight of a small whole fish being served to a flabbergasted lady on a nearby table. Seriously, I have seen more appetising specimens dried out on West Wittering beach at low tide. It even had one sad skeletal fin sticking up, like a tiny fossilized coelacanth.

I'm not going to start moaning about the service, because the poor boy who waited on our table did explain that he had only just started the job, so we want to be kind to him. On the other hand, the faintly curt manageress who came to see us after we had given up all hope, did at least listen for a minute or two, before also giving up all hope, cutting short our complaints and knocking off four of the offending dishes from our bill.

Even with nearly half of our dishes cut from the bill, the damage still amounted to over £25 per head, even though we had only two glasses of wine and soft drinks.

So, ladies and gentlemen, the question we asked ourslves was this: Next time, would we rather go for a bush-tucker trial, or have dinner at the Trout Inn? It was a tough call, based on fine margins, but eventually, we concluded that we would rather go back to the Trout Inn, because at least it had an indoor loo, even though the pipe below the urinal was spouting water all over the floor.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank jasonandkate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level 3 Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“What a location”
Reviewed June 22, 2014

We had lunch for 7 of us last weekend and were lucky to get a table outside. Food was yummy I think for everyone - maybe not all - but certainly for myself. Service was very good. We didn't wait long for anything.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Andrea7708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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