This was the worst hotel experience I have ever had!Very rude threatening staff.
2 weeks prior to arriving, i had booked 2 double bedrooms after 7 times of phoning i finally booked it over the phone when someone could be bothered to pick the phone up! On arrival to the hotel there was no-one at reception, we had to look for a member of staff in the sweaty restaurant below. The reception we got was cold , it made us feel that we were getting in the way and very unfriendly! The owner announced that only one key for one room was available and that we (2 couples) had to settle for one bedroom!!! No apologies..and he even threatened me when I mentioned 'I thought this was meant to be a hotel!' he replied in a very threatening voice 'you are being sarcastic to the wrong person!'
They offered to put up the second couple into another hotel outside of Oxford!! and for the couple to pay the difference.
This was unbelievable!
The rooms are dirty, dark and dingy! Very very cold as the heating was not turned on. Very old carpets, furniture. The beds were incredibly uncomfortable and the bathroom tiny and looked like it had never been cleaned.
This hotel is a thousand times worse than hostels i used to stay at as a backpacker!
Do not go!!!! I will be contacting Trading Standards, as this hotel can not continue to take money for such terrible standards and to call itself a 'hotel' is beyond me!
Please let this disuade you from ruining your experience in Oxford, stay in another hotel!!!
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- Also Known As:
- Richmond Hotel Oxford