I'll have to agree with many others here: Malmaison Oxford Castle is a lovely hotel but far from being worth its price. You'd expect luxury but what you get is just another beautiful hotel in a great location. Service and details are far from luxurious: once we got our room (not a minute before 3 o'clock) we had to wait for an hour before we got our luggage to the room and I had to make a call to fix this. There is no free Wi-Fi in the rooms and the network in common areas doesn't work that well. We had a superior room which was very spacious but had no luxuries whatsoever. Many of the bathroom amenities were worn out. Breakfast was nice but it's a weird detail that you have to pay extra for the cooked breakfast - you could imagine that those 2 pounds would be included in the rather high price of the room. The bed was very comfortable and the hotel is in an excellent location for exploring Oxford but I'll most likely choose a different place next time. The lift was broken for a few days and no one volunteered to carry our bags down the stairs - this is service that I would expect in a hotel of this rate.
- Official Description (provided by the hotel):
- If you're tired of doing hard time in run-of-the-mill hotels, it's a completely different story at our former gaol, Malmaison Oxford. Instead sip the coolest cocktails in the free world at MALBAR and enjoy an eclectic mix of classic dishes with a twist at the Brasserie, from freshly caught fish to the famous Mal Burger. Good behaviour will get you privileges like free Wi-Fi, drench showers, plasma TVs and and even toiletries that are just begging to be nabbed by light-fingered guests. This is one hotel in Oxford city centre where you'll be happy to get a long stretch. ... more less
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- Also Known As:
- Malmaison Oxford Castle Hotel Oxford
- Malmaison Hotel Oxford