I went here for lunch today to see what it was like. I was promptly shown to a table and brought a menu (with pictures, which helped a lot, as I am not used to Korean food). I ordered a bowl of beef and seaweed soup, and prawns with rice for a main course. I noticed many Korean-looking customers, this must be a good sign.
After a bit of a wait, a waitress brought me two bowls of pickled cabbage. I was not sure if these were a freebie, or a garnish for the soup, or maybe they _were_ the soup. So I waited for someone to ask, and had a few nibbles of the cabbage.
Then another waitress brought the prawns, with no rice, and without asking took away the pickled cabbage, which I had eaten maybe a third of. I complained, and asked about my soup. I don't think she understood anything I said, and she went off with the cabbage. I managed to speak to another waitress, and asked for a menu, to check that what I had ordered was really soup and not cabbage: it was. I started to eat the rice-less prawns.
Then a waitress brought the soup, with a lot of apologies, "sorry sorry sorry sorry sorry". She sounded sincere, but I don't know what she was apologising for - forgetting the soup, or bringing the cabbage, or failing to anticipate my strange wish to eat the starter before the main course.
The seaweed and beef soup would not, I think, be to the taste of most English diners. It was quite salty, and the seaweed was, I think, real seaweed, not the dried cabbage that many Chinese restaurants serve as "seaweed". But I was pleased to experience real Korean cuisine, and I did enjoy it.
When I was near the end of my soup, a waitress brought the rice to go with my prawns, with no explanation or apologies. The prawns themselves were excellent.
The soup was listed as £3.60, and the prawns with rice as £11.80, so you might expect the total to be £15.40. But the bill, written in Korean, showed it as £19.14. Normally I would have contested it; but with so few of the staff speaking English, I could see this would be difficult, so I grudgingly paid it.
I recommend avoiding Bamboo unless you can go there with a Korean-speaking friend. Or maybe wait for a few months - by then, they will either have hired some English-speaking staff (and taught them to serve the right dishes in the right order), or gone out of business.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.