Every Hotel has a bad patch and this was one such occasion. Things went wrong in the kitchen but in fairness the management did its best to retrieve matters later. The positive side...
The Hotel is opposite the Oxford Union so it is central and ideal for ex-Oxfordians and tourists alike but note no easy car-parking and one needs to use expensive municipal parking or even the park and ride.
Facilities are quite good for the disabled once the entry steps are negotiated. However why do designers of wet rooms always put the showers opposite the door so one has to paddle to use the other facilities? We found the heating difficult and air conditioning was absent. Our room was "the Safe" and once things were explained it was fine. For the severely disabled the dining room access is by difficult steps.
The staff were excellent and the breakfast just about up to standard once it arrived.
Would we go again? Possibly, but we prefer the Randolph just round the corner if we are feeling affluent which does have car parking.
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