Based on a previous OK visit had requested a room on the top floor with a view of the river - got a room on the first floor looking onto the main road. Was told there were renovations going on hence non-availability of my choice. As I had booked directly with the hotel there was no excuse not to be told beforehand that my choice was not available; management compounded their mistake by sending me an email informing me of the problem the day AFTER I had checked in!
Traffic very noisy and as the room was at the top of the stairs, the fire door was often slamming shut as noisy guests walked past to their rooms. Curtains in the bedroom do not fit the window properly so light on wall of the pub/hotel shone in as does the corridor light through the ill fitting door.
Service at breakfast on the first day was both bad and slow and on the second day my request for soft poached eggs was presumably not heard as they were as hard as rocks.
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- Also Known As:
- Head Of The River Hotel Oxford
- Head River Oxford