Stayed here for one night with a group of friends. Booking process for multiple rooms was easy. The hotel was very busy with a few groups and a wedding. Service & friendliness of the staff did not suffer because of this and food quality was also good although as usual for hotels food and drink prices were on the high side having said that the portion sizes were generous. We had lunch in the lounge bar and breakfast. We did not have dinner so I can't comment on that.
They could do with having an extra person working on reception as plenty of times there was a queue and the reception staff seemed to have to double up as concierge when it came to storing luggage leaving no one at the desk for short periods of time. Again the individual service was still very good. The quality of the rooms and lounge bar areas were very good. I used the gym which was well equipped but the changing room was relatively small. The decor and ambience of the pool/sauna/jacuzzi area was not relaxing and did not give the feeling of being in a spa so those thinking of visiting for a 'spa experience' may be disappointed with the layout and decor, I didn't see a relaxation room either. None of our group had a treatment so I can't say about that.
The smoking area was immediately outside the front door entrance and unfortunately the smell wafted in to the lounge area - I would suggest that they need a place away from the main entrance to accommodate those who wish to smoke further away from those of us who do not wish to experience it when entering the hotel or sitting in the lounge bar inside.
The rooms were a good size, comfortable beds and were very warm with all the amenities you would expect; toiletries, tea/coffee etc
The location was easy to find by car and close to centre 20-25 minute walk or a short taxi ride - price of taxi to/from town ranged from £4 - £8 with no obvious reason why.
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- Also Known As:
- Oxford Spires 4 Pillars Hotel