We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Expected lay average with a few unexpected disappointments”
Review of Holiday Inn Oxford

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Holiday Inn Oxford
Ranked #12 of 44 Hotels in Oxford
Cheshire, United Kingdom
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Expected lay average with a few unexpected disappointments”
Reviewed May 13, 2014 via mobile

It's a holiday inn so I was expecting a basic place to stay, that's fine. It was clean, fresh, modern and the staff were very pleasant.

The breakfast was very nice and reception was very helpful and did a number of things I asked them to.

Based on that alone I would have rated it a 5 as it meets all expectations. However there were a number of things that let the hotel down.

Room service: I ordered room service and the meals averaged £12.95. A price I would expect if the food was up to scratch. But the meal wasn't, it was a small portion and despite only taking 20 minutes to be delivered, it was cold. Very disappointing.

Room cleaning: I had left a number of things strewn around my room and as I was staying for 2 nights I opted not to have the cleaners come in. Despite leaving the provided card on the door to request he cleaners not to come in, they did. Annoying.

I would stay again but wouldn't order room service!

Stayed May 2014, traveled on business
Helpful?
1 Thank Katiestabler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnOxford, General Manager at Holiday Inn Oxford, responded to this review, May 22, 2014
Dear Guest,
Thank you very much for your recent review of your stay at the Holiday Inn Oxford. I am pleased that the Hotel met with your expectation and that you found the staff helpful at breakfast - and that you enjoyed it! However, I apologise that room service was a disappointment and I am addressing the issues with both my Food & Beverage and Housekeeping Manager.
Thank you once again for your feedback and I hope you visit us again in the future.
Regards,
Joost van Spengler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,043 reviews from our community

Traveler rating
    281
    470
    213
    47
    32
See reviews for
218
353
45
247
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Brighton, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 12, 2014

I was part of the mature ladies group who stayed at the Pear Tree roundabout Holiday Inn on Saturday. The hotel is in a great location for access to Oxford city centre being a short walk from the park and ride. I stayed in room 238 which was quiet but had a real problem with the air conditioning unit. Basically it was throwing out warm air rather than cool. I have read other reviews which seem to have commented on the same problem. The room was quite basic but did have a flat screen TV and it was clean and the bed was comfortable with a choice of pillows. The view was over a flat roof overlooking a very ugly structure, a few pot plants to hide the structure would have enhanced the view and brighten the whole aspect. The bathroom had an over bath shower and nice fluffy towels.

The swimming pool was very good especially as I had it to myself early Sunday morning but possibly would have been a tad small if the rest of my party had joined me! There is also a sauna, steam room, and jacuzzi all very clean and fully functioning. No encouragement for group lounging poolside as only 3 beds available. Showers and changing rooms were clean, had hair dyers and spin dryer for wet costumes.

Generally the hotel staff were very pleasant, attentive and accommodating. However, I feel that there is room for improvement in some areas. I was very disappointed that our plates were cleared at dinner before everyone had finished their meal. All of the steaks were overcooked mine being ordered rare and served barely pink in the middle but just about still edible. They were very thin so possibly there was not much margin for error! Bearing in mind we had preordered our meals some 4 hours earlier the chef should have had plenty of time to get it right. We were not offered to try the wine (£23 a bottle) and although I appreciate that screw cap wines are rarely "corked" there are occasions when wine can be off when stored incorrectly. My starter of humous was excellent along with the fudge brownie for desert but would have preferred to have finished it and not rushed to have my plate cleared. We were not offered coffee or tea after dinner at the table presumably because they wanted us to leave which in fact we were asked to as they wanted to set up for breakfast.

The breakfast was excellent with a good choice of fruits, yoghourts, cereals, breads, juices and the usual full English cooked.

I would recommend this hotel if my issues are addressed and if they are we may be back again next year!

Room Tip: Room 238 is quiet but has no view and is far too hot.
See more room tips
  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank F0xylady60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnOxford, General Manager at Holiday Inn Oxford, responded to this review, May 22, 2014
Dear Guest,
Thank you for posting your review, folloiwng your group visit to the Holiday Inn Oxford. I am pleased that you liked the location, leisure club and attentive staff. I am sorry that you had an issue with your air conditioning in your room and that the steaks were not cooked to your preferred specifications. Please be assured that I will be addressing your concerns with the relevant departmental managers to ensure that your feedback is addressed,
I do hope that you consider visiting us again next year when we look forward to welcoming you back to Oxford.
Thank you once again for your comments.
Regards,
Joost van Spengler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
1 review
Reviewed May 12, 2014

Stayed at the Pear Tree Roundabout Holiday Inn for a weekend after a wedding and was very surprised and impressed. The pool was great, rooms clean and comfortable and breakfast excellent. Staff were all very helpful and the location of the Hotel is ideal for visiting Oxford City and Country side. The Park and Ride is just 5 mins. walk (and you can use bus passes) Also found a lovely pub The Trout on the river just one mile away at Wolvercote and over bridge to Wytham a hidden gem, The White Hart. We will be back next year with the grandchildren.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heather N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnOxford, General Manager at Holiday Inn Oxford, responded to this review, May 13, 2014
Dear Guest,
I am very pleased that you had such an enjoyable weekend at the Holiday Inn Oxford and that you liked all aspects of the Hotel.
The location of the Hotel does suit both city cenre and countryside visits and we look forward to welcoming you back again next year.
Thank you again for your feedback.
Regards,
Joost van Spengler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
120 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed May 11, 2014

The 'jewel in the crown' for this hotel is its staff who can't do enough to make sure you get the most out of your stay.
12 single rooms booked for a group of mature ladies

Wonderfully attentive and helpful staff
Rooms adequate and clean
Close to the park and ride
Superb choice for breakfast
Good choice of evening meals
Plenty of parking and Waitrose within walking distance

The 12 rooms, all booked at the same time, were on different floors. It would have been nice to have all been in the same area.
Views from some of the rooms almost totally obstructed and some overlooking the flat roof. This did not affect us but some guests might not be happy.
One of the most popular wines was not available and was priced at double of what it is available for in the supermarket.
The steaks were thinner than expected and the medium was well done, rare was medium etc
(we could have returned them but chose not to as we wanted to eat the meal all at the same
time)
Waiters started to clear plates before all diners had finished their meals
Swimming pool very small and not enough chairs
Screaming baby in the restaurant at 9pm

Would certainly return to this hotel again based on its proximity to park and ride and excellent staff

Room Tip: Avoid 232, 234, 236, 238 as they all overlook the flat roof and 238 has obstructed view
See more room tips
  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stroppymare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnOxford, General Manager at Holiday Inn Oxford, responded to this review, May 13, 2014
Dear Guest,
Thank you very much for posting your review of the Holiday Inn Oxford following your group booking. I am very pleased that you found all staff to be friendly and attentive.
I am pleased that you enjoyed your meal, however apologise for the shortfalls you experienced and confirm that these have been shared with my Food & Beverage Manager.
I am pleased that you would choose to stay with us again in the future, when we look forward to welcoming you back.
Regards,
Joost van Spengler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 11, 2014

We stayed one night at the Holiday Inn and We can not say it was impressive.
Room was very poorly furnished, quite small and basic.
Not too great attention to details in the cleaning either. Toilet paper roll was already half used and we found some hairs around.
Receptionists were nice and helpful both at check in and check out.
We had also dinner at the restaurant, the food was good as it was the service, although we waited rather long for the food to arrive. It was not waiter's fault as they were very efficient and attentive. Special mention to Howeson who went for the extra mile with his service.
Breakfast was ok, pastries a bit dry and not salmon, but sufficient variety and service, again, satisfactory.
Location-wise, it is not central, but well connected by bus. The stop is 5 minutes away and it takes 15 minutes to reach the city centre.
We would say that it is a good hotel for short stays, that can hit the spot with its staff, so we might consider to go back, only if given a better room (our was definitely not value for money).

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SMCS_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnOxford, General Manager at Holiday Inn Oxford, responded to this review, May 13, 2014
Dear Guest,
Thank you for your review of the Holiday Inn Oxford. I am sorry that you were disappointed with your room and apologise for the shortfalls you experienced on this occasion. This is not indicative of our usual high standards and I do apologise.
I am very pleased that you found our staff fiendly and helpful and that you enjoyed your meal in our Restaurant.
I do hope that you will consider visiting us again in the future.
Regards,
Joost van Spengler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mountsorrel, England, United Kingdom
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 4, 2014

We stayed here just for one night during our short stay in oxford. The hotel is within easy reach to oxfords city centre attractions. We arrived to our room to see single beds which I may add could not be pushed together!! But after a phone call we were allocated another room with a double bed 8-) The bar area is good with a great selection of wines available. The breakfast in the morning was a tad busy for my liking this was due to a coach booking full of the whole coach eating breakfast! However the staff were very attentive and did there best and the food was lovely.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mjk869
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnOxford, General Manager at Holiday Inn Oxford, responded to this review, May 13, 2014
Dear Guest,
Thank you very much indeed for posting your review following your recent visit to the Holiday Inn Oxford. I am very pleased that you enjoyed your visit and liked the Hotel, location and attentive staff.
Thank you once again!
Regards,
Joost van Spengler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
132 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed May 4, 2014 via mobile

We had booked a long weekend to visit Oxford and Blenheim Palace. Being a commercial hotel we were expecting a fairly quiet weekend but were unaware of the Poppa Pig convention taking place at Blenheim. The "delegates" were everywhere, literally and accompanied by parents, grandparents, aunts, etc. The hotel was very busy, but not unpleasant, that is, until Breakfast. What a catastrophe! The lounge area looked like an explosion at a jumble sale with dirty crockery and newspapers everywhere. The queue for breakfast stretched around the lounge to the reception desk. There had been no planning, no forethought, no anticipation that problems could arise. When eventually we got a table, it became immediately clear why there were problems. The staff had no idea what to do and they received no direction.

The buffet was in a state of total disarray with numerous dishes empty. The chef looking after the buffet was totally incompetent and made no attempt to communicate with customers. He was frying eggs and that was all he was going to do. He was replaced on our last day with an excellent fellow who understood the term "Customer Service"!! There were no pastries because no one had seen fit to request more from the kitchen. When they did arrive they were undercooked and smelled strongly of active yeast - the perfect recipe for indigestion. The coffee was simply diabolical - a ploy maybe to encourage you to buy from their Starbucks franchise??

The following day was a little better and the event more organised - the chef however, had still not taken the happy pills and there was little improvement in the buffet, although he did, very pointedly, return the spoons and tongs to their place by crashing them down onto the counter as if he was swatting flies!

This was a disappointing weekend and at these prices customer service should be Substantially better.

The rooms are pleasant but paying for WiFi and paying for movies all seem to be money grabbing practices, whilst on the other hand, costs are cut to the bone. Cheap and nasty toilet paper, small and scratchy towels, leaking showers - there is no attention to detail in this place.

There are plusses! The hotel is very easy to get to and right next to the Park and Ride - a walk across the car park and its a few minutes into the City centre - and cheaper than the hideously expensive parking in town!! Great for doing the Inspector Morse pub tour too!!!

Stayed April 2014, traveled as a couple
Helpful?
Thank Timthetrainer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnOxford, General Manager at Holiday Inn Oxford, responded to this review, May 13, 2014
Dear Guest,
Thank you for your recent review of the Holiday Inn Oxford following your long weekend stay. I would like to apologise for the shortfall of our usual high standards that you experienced at breakfast and please be assured that I have shared your comments with the team.
Access to our WiFi system is indeed a chargeable service and details to this effect can be found on our website. However this service is available free of charge to our Elite (Gold and Platinum) IHG Reward Members and, from July later this year, this will also be available free of charge to all base members of the program. Registering to become a member is free of charge and can be done online through any InterContinental Hotels Group Website.
I am pleased that you liked the location of the Hotel with easy access to the city centre, Bicester Village and Blenheim.
Regards,
Joost van Spengler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Oxford hotels
6.3 mi away
Hampton by Hilton Oxford Hotel
0.5 mi away
Jurys Inn Oxford
Jurys Inn Oxford
#6 of 44 in Oxford
4.0 of 5 bubbles 227 reviews
5.6 mi away
Premier Inn Oxford Hotel
Show Prices
Show Prices
Show Prices
4.0 mi away
Oxford Spires Hotel
Oxford Spires Hotel
#10 of 44 in Oxford
4.0 of 5 bubbles 1,696 reviews
3.0 mi away
Macdonald Randolph Hotel
6.1 mi away
De Vere Oxford Thames
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Oxford? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Oxford

Property: Holiday Inn Oxford
Address: Peartree Roundabout | Woodstock Road, Oxford OX2 8JD, England
Phone Number:
Location: United Kingdom > England > Oxfordshire > Oxford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Oxford
#9 Luxury Hotel in Oxford
#13 Business Hotel in Oxford
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Oxford 4*
Number of rooms: 154
Official Description (provided by the hotel):
The Holiday Inn Oxford is situated on the leafy north side of this historic University City. The hotel is ideally located next to the A34 with easy access to the M40, Bicester Designer Outlet Village, Silverstone F1 Race Track, M4 motorway and Oxford Parkway Station. Holiday Inn Oxford is situated in an ideal location for travel into Oxford offering a modern, relaxing environment for either a business or leisure stay in Oxford with ample parking. The city offers a priority Park and Ride bus service which is located next to the hotel. Our family rooms can accommodate up to 2 adults and 2 children and they are all supplied with a double bed and a sofa bed - sofa beds suitable for children of 12 years or younger. Don't forget that in Holiday Inn Oxford kids Eat & Stay Free(Terms & conditions apply). The extensive Spirit Health Club is also available to our guests, offering a large gym & large indoor heated swimming pool complimented by Spa & Beauty therapists. For the benefit of our business guests the Holiday Inn Oxford boasts the purpose built, self contained, Academy Conference & Training Suites, with dedicated Reception, Business and Stewarding team. Discover the enchanting history of Oxford including the world famous University of Oxford, along with the Cotswolds and Blenheim Palace. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, IHG, Hotwire, Agoda, Orbitz, Priceline, Evoline ltd, Cancelon, TripOnline SA, getaroom.com, HotelQuickly and HRS so you can book your Holiday Inn Oxford reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Oxford Hotel Oxford
Oxford Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing