My husband and I treated ourselves to a night at the Randolph Hotel as a celebration for our 10 anniversary, choosing a delux room.
Overall we had a fab time and certainly would recommend the hotel for its great location, good accommodation and helpful reception staff & concierges. I happened to mention at checkin the reason for our staff and we came back to find a complementary bottle of champagne in our room chilling in the afternoon.
However the breakfast service did let it down. I appreciate that it was busy however we were twice asked if we had placed an order for the cooked breakfast (we had) and it still took 45 mins for it to arrive, with no apology from the waiter. Not the service I would expect from a hotel the calibre of the Randolph, hence the reason why it's only got a 4 star rating on this occasion.
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- Also Known As:
- Macdonald Randolph Oxford
- Hotel Macdonald Randolph
- Randolph Hotel Oxford