On arrival we had to park in a local car park where the spaces were very tight and we had to wait about 30 mins to get one; parking cost £28.50 which was steep.
Once we had found our room (the hotel is like a labyrinth!) we were pleased to see it was a good size but it was freezing and the air con didn't work. We phoned reception and they got us a heater. This was fine but when the room was cleaned the power key was taken away so the heater did not have the desired effect of heating the room! Some areas of the hotel are a bit tired and it seemed that everything had an additional charge (breakfast, use of spa...)
Drinks in the Morse Bar were extortionately priced and there was a stale smell in the lobby area; it was a lot cheaper to go to one of the local pubs (all very good)
The location of the hotel is brilliant; right in the centre of Oxford but there are other 5* hotels which don't incur as many additional costs and are in better condition.
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- Also Known As:
- Macdonald Randolph Oxford
- Hotel Macdonald Randolph
- Randolph Hotel Oxford