Overall very good but when checking out the receptionist tried to charge an extra £100 for the fold-down bed that we had in the room. We had booked through trivago and when I booked I was told that I could be charged for extras - I thought that meant the minibar etc. The booking stated for 3 people in the room so I did not think I would then be charged extra for the third person. It was still an expensive stay so did not want to pay even more. Think the hotel need to stop using trivago or phone the clients themselves to make sure that they understand they will be charged extra and for how much.
The receptionist in the end did not charge us but it left a bitter taste.
- Official Description (provided by the hotel):
- Located on the High with place to park and between Oxford’s most famous colleges, Merton, University, All Souls and Oriel. Step out of the hotel onto one of the worlds most beautiful streets and you are amongst the best of Oxford’s shopping, theatres, libraries and gardens.This Georgian, stone building has forty two luxury bedrooms, all air-conditioned with marble bathrooms, great views, the latest technology and Stimulating twentieth century paintings. ... more less
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- Also Known As:
- Old Bank Oxford
- Hotel Old Bank