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“Very comfortable and good location”

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Ethos Hotel & Caffe
Ranked #22 of 44 Hotels in Oxford
London
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very comfortable and good location”
4 of 5 bubbles Reviewed August 21, 2012

we stayed here at the weekend on a Groupon deal. I was a little apprehensive after reading the reviews on here but we found it to be very clean and comfortable and the lady on the front desk was lovely and helpful. We stayed in room 9 which was nicely decorated and the little kitchenette was well equipped. The location is great for wandering into the City Centre. Parking wasn't too bad because we arrived late afternoon so could park round the corner but we had to move the car in the morning. The breakfast basket was fine for us. I think the room was excellent value for a £60 Groupon voucher but not sure I'd pay full price.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ilikenicefood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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482 reviews from our community

Traveler rating
    171
    157
    74
    47
    33
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Derry, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 13, 2012

Great location in Oxford but a few things need to be attended to. My room/apartment smelt of damp. Some light bulbs had not been replaced. There is no full length mirror. The breakfast basket is inadequate. For the money, a proper continental breakfast should be provided. It is not a hotel as it provides no services/facilities. Female staff member was friendly: male was not. Not bad but cold be much better for money.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Iristraveller458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed August 7, 2012

My dad went to Oxford Uni (all those years ago) and my mum booked this overnight stay for four of us to take a short trip down memory lane.

Despite the mixed reviews I enjoyed it. The hotel (or apartment as some might call it) is a converted townhouse at the end of a quiet, pleasant street about 10 minutes' walk from the centre of town. Our room was spacious and very clean, with a nice big comfy bed, little kitchenette and plenty of storage. It was quiet and we slept well. Yes, we had to park on a neighbouring street on the Saturday evening, but we brought the car round on Sunday and got a spot opposite the hotel.

My mum informed us before we got there that breakfast was an in-room affair so I didn't mind the cereal, muffins, carton of juice and teas and coffees provided in the kitchenette. My mum and dad got fresh muffins in their room whereas ours were pre-packaged but, nonetheless, it was all fine.

On reading of others' complaints, I can totally understand how frustrating it would be to come from abroad and find the reception unattended, little communal space and/or no parking available. For a short, independently booked stay, however, we found the staff informative, the decor quite cool and the whole experience a really nice one. The owner (French? Polish? We couldn't tell) is planning on re-vamping the bistro opposite and I look forward to returning to sample to fare.

Room Tip: Ask for an upstairs room.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Fozzy_Bear_79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 4, 2012

Booked this room through Groupon offer. After phone and email contact with the hotel, finally agreed a date (as many of the preferred dates were unavailable). We used the park & ride at Redbridge, very reasonable and about 1 mile away from the hotel, rather than risk a parking space saga.

Male receptionist was friendly enough and showed us to room 8 - carpet a bit stained looking but a reasonable room for the price. The bed was amazing, huge and comfy with big squishy pillows, had a great night's sleep. The breakfast was a bit lacking - small cartons of fruit juice, yoghurts, cereal bars and individual boxes of cereal, but the bottle of wine and Ferrero Rocher made up for it.

I agree that it's more like a room let, than a hotel, but it's fairly close to the town centre (walkable, and less than £5 by taxi) and you're paying for the location rather than the facilities.

I would recommend and would use again.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NotAtWorkToday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cupertino, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed July 24, 2012

I was extremely disappointed to find out that this small boutique hotel was nothing more than a self catered, over priced scam in the middle of a bad neighborhood. Lack of communication and third party reservations made for a miscommunication and horrible mix up. Months ahead I booked our room and asked if it was possible to check in late. I was told on the phone that would be no problem. The day of arrival we were in the midst of travel, flights and buses, therefore unreachable by internet or phone. It was by email the Hotel notified us there would be a code to enter the building (and not a single person would be greeting us) upon arrival. This was an email we never received. We arrived in a down pour, late for an event...hoping to quickly shower and make it late. We found no one in the Hotel and a locked front door. Very confused we had to use our international calling to contact the "Third" party to inquire how to get in. After a long time reaching the third party, we were given a code that did not work! It was nearly an hour before a human employee arrived to let us in and discovered that yes indeed the code was NOT working. Needless to say the entire situation put me off. We were then shown to a room down a hallway that smelled of cat pee and given a horrid breakfast basket of newsagent type foods. The worst of it all was that our complaints went on deaf ears and the manager avoided us completely. Not only will I never stay at the ETHOS HOTEL again, I have warned all my friends not to stay here as well, and I've told my local friends to pass the word around town at how inefficiently run and uncaring these people are.

  • Stayed July 2012, traveled with friends
    • Value
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Helpful?
3 Thank Christine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
review-responder, General Manager at Ethos Hotel & Caffe, responded to this review, March 4, 2017
We are sorry you experienced these issues. The hotel is now under new management, and offers a fully licensed bar and restaurant/pizzeria, offering cask conditioned real ale, fine wine, Lavazza espresso, full english breakfast and Might Leaf afternoon tea. We offer a "Bubbly Reception" (complimentary Prosecco, Cava or Champagne upon arrival), as well as Italian chocolates. We also provide a complimentary grazing table throughout the day, warm scones at 2pm, canapé with drinks between 6pm and 8pm, and complimentary antipasto and petit four to enjoy with a night cap from 8.30pm to 10pm. If you visit Oxford again, please contact me directly, at: manager@ethoshotels.co.uk, so I can arrange a complementary upgrade to one of our comfortable and spacious Suites.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
2 of 5 bubbles Reviewed July 24, 2012

Had a very similar to "LawleyJudy" below with the front of house staff. Additionally, we heard the male receptionist being quite rude and dismissive to another client on the phone who had phoned up to confirm times of arrival.

The bedroom was fine (with the exception of a constantly noisy fridge), but we woke up with insect bites on our back and neck. Additionally, the shower in the bathroom worked, but had broken parts, meaning it was a bit more difficult to turn the knobs.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank BigEars1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mülheim an der Ruhr, Nordrhein-Westfalen, Germany
Level Contributor
4 reviews
3 of 5 bubbles Reviewed July 22, 2012

On arriving at the "hotel", the receptionist was very efficient but started being quite flustered when I enquired about parking. The manager of the hotel had confirmed to me in an Email that parking would be no problem at all. When asking about this, we were told by the receptionist that we would have to park a couple of streets further down in an area that was reserved for residents from 9 till 4pm. Her directions were so sketchy however that I had to move the car one more time before actually being parked in the area she referred to. When I informed the receptionist about the claim of the manager, she just told me to sort it out with him in the morning. As it turns out the manager told us to leave the car and in the event of us receiving a ticket, he would sort that out. Luckiliy we weren't issued with a ticket... However when you are visiting on a city break this sort of thing is a bad start which sets the atmosphere for the rest of the stay. Fortunately the weather was gorgeous on the second day and we were able to enjoy a lovely time in Oxford!

The plug in the bathroom was broken and breakfast consisted of a basket with two packed muffins, two muesli bars, two little packets of juice, four little packets of cereals and a pint of milk (in fridge). The basket was not refilled on the second day. So don't expect breakfast but a snack.

The room interior was of good quality however and the manager friendly.

What is a definite bonus is that you can walk into the centre of Oxford in about ten minutes!

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ethos Hotel & Caffe

Property: Ethos Hotel & Caffe
Address: 59 Western Road | Grandpont, Oxford OX1 4LF, England
Phone Number:
Location: United Kingdom > England > Oxfordshire > Oxford
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access Airport Transportation
Hotel Style:
#15 Luxury Hotel in Oxford
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ethos Hotel & Caffe 4*
Number of rooms: 18
Official Description (provided by the hotel):
Close to the very heart of Oxford, this stylish and contemporary hotel offers luxurious boutique-style accommodation with air conditioning, free Wi-Fi and satellite TV with free movie and sports channels. In a quiet residential area, Ethos Hotel Oxford has a great location, within easy walking distance of the University's colleges and all of the city's shops, bars and restaurants. Sleek, stylish and modern, all of the rooms and suites are individually styled and luxuriously appointed with state-of-the-art facilities. The Ethos Hotel has been highly acclaimed, with the Sunday Times saying an "excellent addition to the scene is the chic, contemporary Ethos." The friendly and professional multilingual staff offers affordable service and amenities specifically chosen for the needs of business and pleasure travelers. Guests are entitled to reduced rates at a nearby spa, gym and pool. Caffe Ethos offers full cooked English Breakfast to start your day and serves a selection of pastries, coffee, tea, drinks and snacks all day. Relax in the evening with stone-baked Barrel & Stone Pizza, dinner menu and choice of wines, beers or cocktails. Open to hotel guests and non-guests. Limited car parking is available at a charge per night - advance booking is require and must be checked with the hotel to book prior to arrival. Small Pets are accepted subject to availability or limited rooms. There is a charged per night, per pet and these must be checked and booked with the hotel prior to arrival. ... more   less 
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Also Known As:
Ethos Hotel Oxford

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