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“So glad we didn't pay”
Review of Phyllis Court Club

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Phyllis Court Club
Certificate of Excellence
Reading, United Kingdom
Level Contributor
63 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“So glad we didn't pay”
Reviewed August 28, 2013

We live locally, 3 miles away from PC, and were guests at a wedding 4 weeks ago. Some local friends(members of PC) had advised that standards and quality have nosedived, but we went open eyed.
To park, as non-members, we were a long way from the reception room, but walked past dozens of vacant parking spaces!
The waiting/bar staff had a minimal command of our language/etiquette, and seemed to wait for advice on every move.
The Canapes looked and tasted nice if you could get one, but they were whisked through the reception as if they were going to go off - at least the waiting staff enjoyed them as they chomped on them on the way back to the kitchen, past paying guests!!!
The wedding breakfast was OK, but the Strawberry Mousse was watery.
The evening reception - why would PC employ outside caterers from St Albans to "cook" an awful barbeque (Iceland type burgers and sausages) and expect guests to eat this? no wonder the majority of the food was trayed up and left in the bar. Big, big shame!
Prices in the bar for drinks added to the insult.
Has the Red Lion management taken over this venue as well?
Won't return

Room Tip: Stay elsewhere, snob value is worth FA
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  • Stayed August 2013, traveled with family
    • Value
    • Service
Helpful?
5 Thank famile5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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125 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Any
English first
Flackwell Heath, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 26, 2013

Once again I have been very disappointed with the food advertised as a hot and cold buffet available on Bank Holiday Monday. Four different hot dishes of non descript mixtures, with no labels so had to rely on the staff to tell you what it was. Salads, well, very sparse, no variety and as for the rolls they must have been at least a week old as they were like straw, without butter.!! Truly this was supposed to be a special day out to view the old cars that were on display, but only managed to swallow the food with a bottle of wine. Truly not famous either but acceptable. We would have been better of stopping in Marlow were food is always good value for money, because this was in my opinion a "rip off"
P.C.C. is such a pleasant setting that members and guests will go despite the food because of the attraction of the place, but for a truly scrumptuous meal forget it!!!
The staff are generally pleasant but there needs to be some time invested to train them to go that "extra mile" which one would get in a good restaurant. Pity it was so pedestrian, not chic at all.

Room Tip: No idea never stayed
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank liliane402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
essex
Level Contributor
149 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed August 19, 2013

Having booked this private members' club as an hotel for Rewind festival, we were a bit worried about the frequent references to dress code. In fact this didn't prove to be an issue at all and we had an excellent stay.

Staff were friendly, courteous and obliging, from start to finish. Our river view room was huge, with just about everything you'd expect at this level: free WiFi and free safe, small fridge. No air-con and it was a bit warm during our stay, might be an issue on very hot nights. No shower.

We felt a bit incongruous, sneaking in after a day spent at a music festival, shorts, tea shirt, rucksacks. No-one complained though although we don't think we could have reached the bar without being accosted, and rightly so: this is a private club and 'hotel' guests need to understand that and respect the rules.

Breakfast was first-class, lots of room between tables, good service, well-cooked food and traditional English preserves (no marmalade though!)

All in all, we loved it and would stay again - great location, superb service, excellent facilities in the main.

Room Tip: River view made our stay that much more special.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eertpit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangor, United Kingdom
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed August 11, 2013

"Posh"...Says it all. You get what you pay for. A posh place by a posh river with posh people.
Excellent food. Friendly staff. Excellent facilities. Lovely lawn runs down to the River Thames. Must be fantastic during regatta week , should you e able to get a room .

Room Tip: Avoid rooms over ballroom when wedding reception on.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Philip K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 27, 2013 via mobile

Have just attended a mini-conference with two night stay. Prices were excellent, rooms extremely nice and very clean with good bathroom facilities. Excellent food for our main dinner and very good breakfast. Friendly and approachable staff made our stay very pleasant. Very good conference facilities at a sensible price. A fast and efficient booking service made the whole experience one I would like to repeat. The location and gardens are lovely and the website gives an accurate picture of the atmosphere, the club and the services. It's a little like stepping into another world because this is a private members club but we felt welcome there.

Stayed July 2013, traveled on business
Helpful?
Thank Judith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 17, 2013

Superb location - lovely terrace for drinks.
Unfortunately we had room 16 which faces due west and catches the afternoon sun full on. The room was unbearably hot all night and there are no fans. Opening the window doesn't help because it also lies above the hotels jet engines which don't stop till midnight and start again about 6.45 (at least this is an hour after the dustbins are emptied.).

We rejected the main dining room because its formality was accentuated by its emptiness. The orangery was very pleasant but only has two starters and two mains on the menu (salmon and eggs something for starters and salmon and pork for mains). So we walked into town which was easy.

So if it was cold and wet, and the guest loved salmon and was hard of hearing it would doubtless get five stars.

Room Tip: Dont do room 16 or any room at the back unless theyve decided to offer guests ear plugs and a fan.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank richard g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taupo
Level Contributor
128 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed July 1, 2013

Great location, comfortable rooms, good food and service. Phyllis Court is a very classy riverside country club. The house rules on dress will amuse and very occasionally irritate other than that Phyllis will delight. Remarkable value for money.

Room Tip: Rooms with baths are larger than those with showers
See more room tips
  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Violaferry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phyllis Court Club

Property: Phyllis Court Club
Address: Phyllis Court Drive | Marlow Road, Henley-on-Thames RG9 2HT, England
Location: United Kingdom > England > Oxfordshire > Henley-on-Thames
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Henley-on-Thames
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Phyllis Court Club 4*
Number of rooms: 17
Official Description (provided by the hotel):
The Phyllis Court Club is situated on the borders of Oxfordshire, Berkshire and Buckinghamshire 5 minutes walk from the town centre of Henley on Thames, set in 18 acres of picturesque lawns that sweep down to the river Thames. This renowned private members' Club opens its doors to offer a warm welcome to you for your business meetings, wedding, special occasion or even just a couple of nights stay in one of the 17, luxurious bedrooms overlooking the Thames. ... more   less 
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Also Known As:
Phyllis Court Club Hotel Henley-On-Thames
Phyllis Court Hotel

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