A long and picturesque driveway leads to an impressive entrance. As you drop off at reception the view is lovely as you have the backdrop of the Manor house (devere venues) next to the very contemporary Crown Plaza. The hotel lobby areas were very contemporary yet had a lovely warmth to them and the bedroom did not disappoint it was nice to have a bath and a walk in shower! We spent several hours walking around the grounds before using the pool, my only complaint was that it was pitch black outside and quite difficult to figure which direction we should go in to get back to the Crowne Plaza after our swim which wasn't great when we were wet and cold. We found a back door which led through to the old manor house which forms part of the resort. This part of the hotel has been beautifully restored and was very elegant and charming and has several delightful drawing rooms off a very impressive lobby with imposing stairs and minstrels gallery, this part of the hotel is linked by a series of corridors to the Crowne Plaza. We opted to eat in the bar area as we had a child with us and it offered a more relaxed dining experience the food was good and was quite good value. Breakfast was served in the Brassey restaurant and this is my complaint with the hotel. Breakfast was served til 930 and as this was school holidays and a majority of the guests were family parties most arrived at 9 which through the breakfast service into turmoil. The chef and staff couldn't cope I waited 10 minutes for an egg so had to throw my original plate of food away then sausages ran out and it wasn't worth the wait almost inedible chewy food. the tea they served was undrinkable and there were several complaints from other guests too and the milk tasted sour, quite honestly the worst breakfast I have ever had in fact we popped into Chipping Norton and got a much improved breakfast for half the price. At check-out I did mention the problems but there was no offer of a refund for the breakfast which in all honesty should have been given. The hotel should have looked at the combination of guests taken into consideration that whilst it was a Monday it was still a holiday period and extended breakfast times to make it more manageable for the staff and more pleasurable for the guests!!! Breakfast aside I think this is a gem of a place to stay for a total retreat for families or couples.
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