The hotel was dirty, the bed extremely uncomfortable shower room paint peeling off; Curtains hanging off. One bedside table. Nowhere to sit. Cushions on bed stained. Cigarette burn on mattress Complained several times asked for an upgrade we were prepared to pay more. was told nothing available for our stay Tried to check out but were told we would still have to pay for 3 nights. No staff on day of first breakfast. Complained to booking.com on return home. Manager denied we had complained at the time, comes accross as very rude; There were detrimental comments in the visitors book and on several review sites wish I had looked into it further but it was a last minute trip and the photographs are very misleading. I have never reviewed a place badly and I have travelled the world but I felt that other travellers should be warned this is a terrible experience, it is not an hotel but a pub with bedrooms. Staff tried to be helpful and the food was good.
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- Also Known As:
- Golden Pheasant Burford