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“usual pleasant stay” 4 of 5 bubbles
Review of Ibis Nottingham Centre

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Ibis Nottingham Centre
Ranked #19 of 54 Hotels in Nottingham
GreenLeadersBronze level
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1,103 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
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  • English first
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English first
Tamworth, United Kingdom
Level Contributor
166 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed March 17, 2014

Stayed here on Friday 7th March. Booked it due to it location near the arena. The hotel welcome was good, strange thing that my partner who booked the hotel forgot to bring the matching credit card, so even though it was paid in full. They had to take repayment off a new card and refund the original card. seemed a bit of un-necessary hassel. The room was ready for our check in, which was lovely and the room was clean and tidy and did what it said on the tin, The power shower was lovely and we had a good night sleep. Breakfast was a different story. the layout of the all you can eat breakfast was very small. lucky for us, we beat most people down for breakfast and nearly had our choice of table and although we had to wait a couple of minutes for a fresh supply of the hot, it was all ok. But half an hour later. the restaurant was nearly full and the poor single handed waitress, replenisher, table clearer etc could not cope. as quick as the hot was put out it was empty again, you could hear lots and lots of guest moaning to each other. The hotel was very quiet, so I would be worried about getting breakfast if the hotel was busy. but all in all, our stay was ok for the price.

Room Tip: go high, to get away from road noise
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  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank samanthapanton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kishor T, General Manager at Ibis Nottingham Centre, responded to this review, March 20, 2014
Thank you for taking the time to write a review about your recent visit to ibis Nottingham Centre. I am delighted that you enjoyed your stay and we have noted your comments about the breakfast, which we have since addressed.

Kind regards,

Kishor Tahiliani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 11, 2014

We recently stayed her after going to an concert, this hotel is in the most idea place it could be not to far from the train station, city centre and also the fm arena. Accomodation is you get what you pay for, the only issue is there is not enough team members the same guy was doing the bar and reception so this led to there being a massive que so we ended up going back to our room. I would return this hotel because it is an basic hotel.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Simon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kishor T, General Manager at Ibis Nottingham Centre, responded to this review, March 13, 2014
Thank you for taking the time to write a review about your recent stay at our hotel. I'm delighted to hear you enjoyed your stay and have noted your comments regarding queues for service, which we are continuously working to minimise.

I hope to welcome you again in the future.

Kind regards,

Kishor Tahiliani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottinghamshire, United Kingdom
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed March 10, 2014

We only stayed one night and used the hotel purely as a base to sleep rather than get a taxi home. The only thing that concerned me was that I was that I was asked to swipe my credit card for a charge (which apparently would not be charged) when I had already paid for the hotel room and was not intending to charge anything to the room or add breakfast ???? The desk staff did not offer to explain why this was necessary.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank HelenandAndy08082011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kishor T, General Manager at Ibis Nottingham Centre, responded to this review, March 13, 2014
Thank you for your review. I am glad you had a good stay with us.
I apologise for any confusion caused by the credit card swipe. We take an authorisation only on a credit card at check-in. This is for security purposes and validates all pre-paid reservations.

I hope to welcome you again in the future.

Kind regards,

Kishor Tahiliani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge England
Level Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed March 5, 2014

We stayed here for one night,after going to a concert at the arena.It is in an excellent position.Right next to shops,restaurants and the arena is an easy walk.Accomodation is basic but modern and clean.problem with hair dryer and we got a new one in less then 10 minutes.
Everything worked well in the room.shower exceptionally good.( and yes,no mattress covers- yuk)
Breakfast varies on quality depending on time of day.General breakfast is excellent value.Breads, pastries,cereals in packets, dried fruit,,fresh fruit,muller light yoghurts,yoghurt drinks,jams,marmalades,honey,cheeses,ham.Also cooked breakfast buffet.teas and coffees.Better spread then a lot of expensive hotels.Later on is just cold buffet.
Tesco express just next door.
All staff were more then helpful and polite.would stay again if up this way for anther concert.in fact we would rather come here then go to a London venue and hotel.
Parking straight across the road.easy.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cambridgegal67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kishor T, General Manager at Ibis Nottingham Centre, responded to this review, March 10, 2014
Thank you very much for your kind review.
It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon.

Kind regards,

Kishor Tahiliani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hertford, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed March 1, 2014 via mobile

I've never stayed here, and I would not return.
To start ; on entering room, stained/marked dirty shabby carpet. Window was filthy ! Smears & marks all over. NO mattress protector- short black curly hairs all over mattress&bed sheets- and stray hairs on bed side shelf. The heating only worked on one setting! All of the pillows were odd shapes- with pillow cases that didn't fit !
Bathroom- the shower head was blocked with a lot of lime scale . Massive leaks/holes in the shower hose- so the water sprayed every where- but the head! both liquid soap bottles were EMPTY. Bottle in bathroom was hanging off wall! Extractor fan didn't work and was thick with grey fluff&dirt ! The whole bathroom needed a good steam clean to remove the ground in dirt & stains.
A guest thought it was a good idea to smoke in their room at 2:50AM, so the fire alarm was going off for 20mins!!
The carpet in the corridor is falling apart- covered up with masking tape all over and it crinkles under your feet ...! Only one lift working. We didn't bother to stay for the breakfast that we had paid for- and when we left and handed our key in- we weren't offered an apology for the fire alarm and weren't asked if we enjoyed our stay.

Stayed March 2014, traveled on business
Helpful?
1 Thank Betty B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kishor T, General Manager at Ibis Nottingham Centre, responded to this review, March 3, 2014
I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 01159853600/ H6160-gm@accor.com

Kind regards,
Kishor Tahiliani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Nottingham Centre

Property: Ibis Nottingham Centre
Address: 16 Fletcher Gate, Nottingham NG1 2FS, England
Phone Number:
Location: United Kingdom > England > Nottinghamshire > Nottingham
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#4 Green Hotel in Nottingham
#7 Romantic Hotel in Nottingham
#8 Family Hotel in Nottingham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Nottingham Centre 2*
Number of rooms: 142
Official Description (provided by the hotel):
Ibis Nottingham Centre Hotel is ideally located in the vibrant Lace Market area in the heart of Nottingham. Capital FM Arena, Nottingham Arena and Royal Centre are a short walk away. Ideal for shopping and visiting tourist attractions and central to the vibrant nightlife of the city, Ibis hotel offers 24 hours snacks,free WiFi and all other standard amenities. Just 8 miles from the M1, J25 and 12 miles from East Midlands Airport. Getting to the hotel could not be easier with the main train and bus stations only 5 minutes walk way. ... more   less 
Reservation Options:
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Also Known As:
Ibis Nottingham Centre Hotel Nottingham
Accor Nottingham Centre

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