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“Great hotel - avoid the evening meal”

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Premier Inn Nottingham Arena (London Road) Hotel
Ranked #9 of 49 Hotels in Nottingham
London
Level Contributor
143 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Great hotel - avoid the evening meal”
Reviewed March 25, 2014 via mobile

Stayed her when working in Nottingham for a couple of days.

This hotel is really nicely done out with big, clean rooms. Great bath, shower and really comfortable bed.

The staff are brilliant. Really friendly and helpful. Unusual for a chain hotel to have staff that take such an interest in customer service. A nice welcome after travelling and a long day at work.

However, the hotel is massively let down by the restaurant. Breakfast was nice but the evening meal was terrible, both in terms of speed and quality. I was there for 2 nights and had a pre-booked meal deal. On both evenings they didn't have everything on the menu (no cheese one night....seriously..) and the service was ridiculously slow. The atmosphere wasn't helped by the fact that you could hear the kitchen staff shouting at each other while everyone sat painfully waiting for some food to be served. When food finally arrived it was very mediocre. I saw a few people sending things back. Having spent so long sitting on my own waiting, I just kept quiet and made do. Very disappointing though.

Would stay here again but would eat elsewhere.

Stayed March 2014, traveled on business
Helpful?
Thank Hard_Woman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (141)
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kent
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 24, 2014

This Premier Inn is near the railway station. It has its own car park which is very handy. It also has its own restaurant in the hotel, which looks out onto the canal. The staff are friendly and the rooms are as you would expect and nice and clean.

  • Stayed December 2013, traveled with family
    • Value
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Helpful?
1 Thank dtlaser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 22, 2014 via mobile

Having stayed at this hotel I would say this has got to be the best Premier Inn we've stayed.
The staff attitude is happy and helpful from the moment we arrived. Nothing was too much trouble and even breakfast requested were taken if it wasn't out.
Rooms were very comfy, tidy and clean.
I would recommend this hotel to stay and I know we would stay again. Hopefully standards are kept high and the level of service doesn't drop, as our stay was exceptional.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gemma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 19, 2014

Just stayed at this hotel having stayed on many occasions in the past. The hotel was starting to look a little tired on my last visit so imagine my surprise and delight at the new refit. Premier Inn clearly knew when it was time to do something and the new room interiors are so much better, cleaner and more modern - I am a very happy, yet sleepy, customer.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank geosparky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed March 18, 2014

Stayed here for the night after seeing a concert at the Arena. Great location and within a 5 minute walk to the venue. The staff were very friendly on check in and when we lost our key and required a new one. The rooms are all recently refurbished - the bed is a king size and is super comfy. The room is large and decorated nicely. The bathroom has a bath with shower over which is a plus as I enjoy a nice relaxing bath.

We booked on a saver rate of £29 for the night which was excellent value for money. A great hotel that always ensures the customers needs at met with a smile. I couldn't recommend this hotel more.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rio D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
1 review
Reviewed March 18, 2014

This was my very first stay with my boyfriend and although we are very young we were always treated with respect and I found this really welcome and comforting.We had a lovely stay and a lovely night at The Capital FM Arena.






  • Stayed March 2014, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alice E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scunthorpe
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 17, 2014

Absolutely beautiful hotel for a budget price. The whole place is lovely and the rooms are absolutely stunning . Furniture, decor, comfort, all absolutely top class. Yet again Premier Inn out do my expectation. What a superb hotel chain with the customers interests and needs fully in hand. Highly recommended if going to Arena by the way. Perfect.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greeny1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Nottingham Arena (London Road) Hotel

Property: Premier Inn Nottingham Arena (London Road) Hotel
Address: Island Site | London Road, Nottingham NG2 4UU, England
Location: United Kingdom > England > Nottinghamshire > Nottingham
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Nottingham
#2 Business Hotel in Nottingham
#3 Romantic Hotel in Nottingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Nottingham Arena (London Road) Hotel 3*
Number of rooms: 87
Official Description (provided by the hotel):
Put yourself bang on the spot for all the top shows, shops and sports at our Nottingham hotel. Just minutes from Nottingham centre, you'll also have all the city's main business destinations right at hand. If you're here for the high life, Nottingham Arena, Rock City and a huge choice of bars and restaurants are close by. Or if you're getting down to work, you'll be well placed for the BBC, NHS and BioCity. After a busy day, relax and recharge in our fantastic restaurant, and get a great night's sleep in one of our super comfy new generation bedrooms, with an impressive 40" flat screen TV, freshly-updated bathroom with large shower head, and brand new, slumber-inducing, king-size Hypnos bed. ... more   less 
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Also Known As:
Premier Inn Nottingham Arena (London Rd) Hotel Nottingham

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