We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A decent stopover”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western Plus Nottingham Westminster Hotel
Ranked #23 of 48 Hotels in Nottingham
Reviewed October 1, 2012

We stayed at the Best Western, Nottingham Westminster on the 20th September 2012.

Our first impressions were fine. The entrance area was well presented and the Reception staff polite. As Best Western loyalty card holders we requested and were given a complimentary room upgrade to a more spacious double room.

I have to say that the room size was very impressive. It was also clean and tidy with air conditioning (not that we needed it on a cold September night). The bathroom was fine, the shower was a walk-in cubicle and there was also a bath. The only minor criticism was that the toilet was quite tight in to the corner of the bathroom and felt a bit of a squeeze to use. The bed was comfortable and we slept well. Wi-fi was available but it was hit and miss and when we could get it it was very slow. An upgrade to the routers is needed perhaps as there were plenty of working routers on show throughout the hotel and there shouldn't have been a problem. Maybe our room on the top floor was just out of range.

We ate out that night so didn't get to use the restaurant for dinner but come breakfast we were relieved that we hadn't. The breakfast was quite simply one of the worst we have ever had! We are used to self-service breakfasts and have no problems generally, but we found the bacon and the fried eggs swimming in fat, the mushrooms tasted as if they were approaching their use-by date and the whole thing seemed like a congealed mess. We couldn't eat it and settled for toast instead. If I were to offer constructive advice, I would say that the chef needs to be more aware of the presentation of the food being served, particularly in the amount of fat being left in the hotplates. A small problem, easily rectified, that would help the reputation of the hotel enormously and would probably have allowed us to give a 4 rating instead of a 3.

We left feeling a little cheated and not sure whether we would go back if we were staying in Nottingham again. This wasn't one of the best Best Westerns we have stayed in.

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank KarenandSteve1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at Best Western Plus Nottingham Westminster Hotel, responded to this reviewResponded October 3, 2012

Thank you for your recently posted review following your stay during September. Please be assured that we take all feedback seriously and will be looking into how our breakfast is cooked and presented following your comments; thank you for bring this to our attention.

Kind regards,
Michelle Bonehill

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (695)
There are newer reviews for Best Western Plus Nottingham Westminster Hotel
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

573 - 579 of 696 reviews

Reviewed September 30, 2012

My husband and I stayed here for a night out in Nottingham. The location is ideal being close to the City Centre. Upon arrival our room was very cold and we were unable to control the radiator in the room. My husband rang reception and was told the heating came on at 6pm ! Extra layers it was then !! The room was clean, tidy and had a comfortable bed. Breakfast was great, you helped yourself to whatever you wanted and there was plenty of choice. We paid £70 for B & B and that is about right. If you need a bed after a night out in Nottingham I would recommend it.

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Traveller99Yorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at Best Western Plus Nottingham Westminster Hotel, responded to this reviewResponded October 3, 2012

Thank you for your review following your stay with us at the end of September. All of your comments have been passed onto our team here particularly regarding the heating in your room. We look forward to welcoming you back when you are next in our area.

Thank you again.

Kind regards,
Michelle Bonehill

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2012 via mobile

Stopped over on a Saturday, in July, on a warm summer evening. Newly decorated, clean, contemporary room. No aircon the room was like a Furness, made worse by the hard bed and the fact our room faced the road meaning we couldn't open the window due to the rowdy revellers treking back from the city after 3am.

Why the reception staff enquired how our night was, I do not know....not bothered at best, rude at worst.

To top all this off my wife left a dress in the room, we called the hotel within an hour of leaving, nearly 4 weeks and several excuses later they were returned, post marked September, despite being told on several occasions they had been sent. When I phoned to complain I was told ...we aren't going to charge you postage...great customer service.

  • Stayed: July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank txbxn81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at Best Western Plus Nottingham Westminster Hotel, responded to this reviewResponded September 28, 2012

Thank you for your review following your stay in July. We have recently changed the management team within the hotel and would appreciate if you would contact Robert Carr our Operations Manager on rob.carr@westminster-hotel.co.uk; who will be looking into this situation. Please be assured that we take all comments very seriously and will en-devour to find a satisfactory conclusion for all parties involved.

Kind regards,
Michelle Bonehill

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2012

Booked a single room for an overnight stay through HotelClub. Very good price. Single room a little small, but that's single rooms for you. Room clean and smartly presented. Free wi-fi. Breakfast adequate - not a massive choice, but then the charge is far less than other hotel groups charge.

Staff on reception very friendly and courteous. Waiting staff at breakfast over keen - place was cleared away while I was making toast!

Will stay there again as it is ideally located and very convenient for the City Centre - walking or bus.

  • Stayed: September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Alvin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at Best Western Plus Nottingham Westminster Hotel, responded to this reviewResponded September 13, 2012

Thank you for your recent review, we are glad you enjoyed your stay with us and that you will be back. Your comments have been passed onto our team here and we looking forward to seeing you again.

Kind regards,
Michelle Bonehill

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2012

We book this hotel as a stop over on our way to a wedding.
We got a good deal and paid 49.00 pounds for the room, which when you saw the size of the room and bathroom was a good result.
The rooms were clean, with tea and coffee making facility's.
Slightly noisy location but we still slept relatively well.
Would use again.
Breakfast was ok.

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank shay45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at Best Western Plus Nottingham Westminster Hotel, responded to this reviewResponded September 7, 2012

Thank you for the review after your stay with us; we hope the wedding went well. All of your comments have been passed onto our team here and we look forward to welcoming you back when you are next in the area.

Kind Regards,
Michelle Bonehill

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2012

a nice hotel very close to city centre , on a good bus route , plenty of parking , the executive rooms are very nice large rooms well decorated ,king size bed large flat screen tv, ipod dock etc ,large bathroom everything you could need, bath robes & slippers provided . Good offers available on barmeals 2 meals for £10 plenty of choice. staff very nice & helpful . Breakfast was a buffet with plenty of choice & cooked well , bar prices are reasonable for a hotel . A good city location hotel at a good price

  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank KevinRH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at Best Western Plus Nottingham Westminster Hotel, responded to this reviewResponded September 3, 2012

Thank you for your review following your stay with us; we are pleased you enjoyed what we have to offer here at the Best Western Westminster Hotel. All your comments have been passed onto our staff here.

We look forward to perhaps welcoming you back when you are next in the area.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2012

A nice enough hotel that is close to the city, on a good bus route and ample car parking. The staff are very nice and helpful. The executive room was large and had everything we needed, coffee and tea, bath robes and slippers. Food was ok, not great and wine list not very good. Breakfast was ample and ok. We stayed here as we were going to a wedding and the price was reasonable.

Room Tip: Pay the extra for an executive room.
  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Spanishharlem83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at Best Western Plus Nottingham Westminster Hotel, responded to this reviewResponded August 15, 2012

Thank you so much for your review, we are glad that you enjoyed your stay with us; our location is one of the main reasons guests continue to stay with us. We have passed on your comments to the team here. Thank you again.

Kind regards,
Michelle Bonehill

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Nottingham hotels
0.1 mi away
Park Inn by Radisson Nottingham
1.9 mi away
Holiday Inn Nottingham
Holiday Inn Nottingham
#14 of 48 in Nottingham
693 reviews
1.7 mi away
Jurys Inn Nottingham
Jurys Inn Nottingham
#6 of 48 in Nottingham
2,367 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Best Western Plus Nottingham City Centre
2.3 mi away
DoubleTree by Hilton Hotel Nottingham - Gateway
1.3 mi away
Ibis Nottingham Centre
Ibis Nottingham Centre
#21 of 48 in Nottingham
1,184 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Nottingham Westminster Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Nottingham Westminster Hotel

Address: 312 Mansfield Road, Nottingham NG5 2EF, England (Formerly BEST WESTERN Westminster Hotel)
Location: United Kingdom > England > Nottinghamshire > Nottingham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #23 of 48 Hotels in Nottingham
Price Range: $68 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Nottingham Westminster Hotel 3*
Number of rooms: 73
Official Description (provided by the hotel):
Less than 1 mile from Nottingham city centre, The Best Western Westminster Hotel offers both modern and traditional rooms. There is free on-site parking, free Wi-Fi and a free internet booth in reception.Beautifully converted from Victorian homes, each room is unique and features a flat-screen Freeview TV, free toiletries and tea/coffee facilities. The Carrington Bar and Restaurant prides it's self on home cooked food and is regarded as a favourite amongst locals and regular guests. 24 hour room service is available.We are linked with a local gym, swimming pool and golf courses. Health and beauty treatments are available on site at hotel every day, including massages and manicures.Nottingham Rail Station is an 5 minute drive away. Trent FM Arena and Nottingham’s main shopping areas are within a 5 minute drive. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Agoda, Orbitz, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your Best Western Plus Nottingham Westminster Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Nottingham
Nottingham Best Western
Best Western Westminster Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing